Travel Supervisor jobs in Portland, ME

We are a reputable player in the travel industry, known for its commitment to excellence and customer satisfaction. With a track record of providing top-notch travel experiences, we pride ourselves on offering tailored solutions and unforgettable journeys to our clients.

Job Description : Position : Remote Coordinating Travel Associate About the Role : As a Remote Coordinating Travel Associate, you'll have the opportunity to showcase your passion for travel while assisting clients in planning their dream vacations.

This role is perfect for individuals who thrive in a dynamic, fast-paced environment and enjoy building relationships with customers.

Your primary responsibility will be to coordinate travel arrangements and provide exceptional service to ensure our clients' needs are met with precision and care.

Responsibilities : Collaborate with clients to understand their travel preferences, budget, and requirements. Research and recommend destinations, accommodations, transportation, and activities based on clients' needs and interests.

Coordinate all aspects of travel arrangements, including booking flights, hotels, car rentals, tours, and other services.

Communicate with clients via phone, email, and online platforms to provide personalized assistance and address inquiries promptly.

Stay updated on travel trends, industry developments, and destination information to provide relevant recommendations and insights.

Handle any issues or changes to travel plans efficiently, ensuring minimal disruption to clients' experiences. Maintain accurate records of bookings, payments, and client interactions using our CRM system.

Work closely with team members and travel partners to ensure seamless coordination and exceptional service delivery. Meet or exceed sales targets and contribute to the overall success and growth of the company.

Requirements : Previous experience in the travel industry or customer service role preferred. Strong communication and interpersonal skills with a customer-centric approach.

Excellent organizational and time management abilities to handle multiple tasks effectively. Proficiency in using booking platforms, GDS systems, and Microsoft Office Suite.

Adaptability to remote work environment and willingness to embrace new technologies. Ability to work independently with minimal supervision while also functioning well in a team setting.

Passion for travel and eagerness to learn about new destinations and cultures. Sales-driven mindset with a desire to exceed targets and achieve success in a commission-based role.

Last updated : 2024-04-23