Trust Administration Assistant supports Trust Estate Officers in servicing accounts and responding to customer requests. Processes sales and purchases of securities and other investment related transactions. Being a Trust Administration Assistant tracks confirmations, audits transactions according to policy. Researches and resolves any issues. Additionally, Trust Administration Assistant may require an associate degree. Typically reports to a supervisor. The Trust Administration Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Trust Administration Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Trust Operations Assistant - Quincy, IL
Quincy, IL
This position will perform daily maintenance of trust accounts and trust files in the trust department by performing the following duties.
Roles and Responsibilities:
Compiles, records and enters names and addresses, description of assets, and other information to open, maintain and close trust accounts on trust accounting software database
Creates and maintains physical and electronic files for each trust account
Documents funds received or disbursed, including daily posting of investment income, on trust accounting software database
Completes bank tickets and wire requests for deposits and withdrawals from trust suspense account and customer investment accounts; balances daily input and transactions
Calls or writes holders of assets, stock transfer companies, brokers, and mutual fund companies, and transmits specified documents to arrange for transfer of securities and other trust assets to or from trust account
Prepares and mails checks to pay bills and make disbursements for personal trust customers
Maintains record of fee payments and fee payment schedules for each trust account; drafts, prints and mails trust fee invoices
Composes and types business letters; opens and responds to mail
Answers telephone and assists with customer requests
Provides backup for other operations positions
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements
Proficient in Microsoft Office applications
Experience using trust accounting software is preferred
Education/Experience Requirements
High school diploma required
Previous experience in trust, investments, accounting, or banking is preferred
Additional Requirements
Excellent customer service skills required
Strong written and verbal communication skills
Attendance Requirements: Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position typically works full-time Monday through Friday.
Certificates, licenses, or registrations:
None required
Working conditions:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hours
Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
The employee may occasionally lift and/or move up to 25 pounds
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0 Trust Administration Assistant jobs found in Springfield, IL area