Trust Administrator jobs in Kennewick, WA

About Baker Boyer:

Baker Boyer is the oldest independently owned community bank in Washington. We are trusted financial advisors, serving the Walla Walla valley, Kennewick and Yakima communities, providing wealth management as well as personal and business banking services.

What We Offer:

• Compensation:
• Trust Advisor- $67,725- $99,289 a year
• Great Benefits! Medical, Dental, Vision plans with additional:
  • ADD & Life Insurance
  • Long Term Disability
• 401(k) - 100% safe harbor match up to 6%, plus an additional 6% profit sharing contribution, resulting in employer contributions of up to 12% of annual salary.
• Paid Leave -
  • 22 days of Vacation leave and 3 R&R (Revive & Renew) day.
• 11 Paid Federal Holidays annually*
• Number of paid holidays may be fewer than 11 on years when there are Federal Holidays that are observed on Saturdays.
• Life Assistance Plan
• Free access to certified financial counselors
• Employee Wellness Program
• 8 hours of paid volunteer time annually



About DS Baker Advisors:

This position is part of DS Baker Advisors, a team of specialists whose goal is to provide comprehensive financial services for all business and high net worth individual clients traversing their wealth journey. DS Baker Advisors takes a client centered approach in meeting their diverse, individualized, and often transforming needs. Should a multi-faceted financial relationship develop, DS Baker Advisors work together to meet the personal, business, investment, planning and legacy needs of the client.

About the Trust Advisor’s Role:

The primary role of the Trust Advisor is to develop, administer, and retain trust, investment agency, retirement, estate and guardianship and farm accounts. The Trust Advisor is the subject matter expert in specialized accounts (trust, estates, retirement, guardianships, farms), and provides expert knowledge as a part of a team of financial experts. Responsibilities include managing accounts to general trust policies, risk management, meeting distribution and regulatory requirements and maintaining sufficiency of documentation for each client relationship.




Key Responsibilities:

Expert Responsibilities

• Be the DS Baker go-to person to provide expert, world class advice regarding specialized account administration, management and strategy.
• Identify legacy plan prospects from DS Baker’s existing books of business.
• Proactively seek out new client relationships by making prospect and client retention calls and/or by teaming with Family Advisors to increase existing revenue, cement relationships, build new revenue, and obtain appropriate referrals.
• Manage trust accounts according to fiduciary principles and bank policies. Maintains a high level of fiduciary and investment knowledge and provides appropriate advice, counseling and solutions to client inquiries on trust, investment, retirement, estate and financial planning issues.

Development Responsibilities:

• Actively prospect and participate in client retention calls and efforts to increase existing revenue, cement the relationship, build new revenue, and obtain appropriate referrals.
• Build solid, lasting relationships with clients through uncovering the emotional side of the relationship. This could include how clients view their wealth, their children, if they plan to involve family in their business, how they are planning for retirement, sale of the business, philanthropy ideas, etc.
• Develop and maintain close relationships with team members and other “centers of Influence.”
• Meet with clients quarterly and/or annually, or as needed.
• Maintain the required continuing education credits necessary for their position.
• Participate in community activities for business development and for a healthier community.
• Lead and/or participate in community education, such as estate planning seminars.
• Work closely with investment advisors to maintain proper investment balance for client needs.

Team Responsibilities:

• Business development: Meet or exceed annual sales and retention goals as established by management.
• Embraces the team advisory approach. Is proactive to build and maintain positive relationships internally and cross-departmentally.
• Team with a family advisor in the early stages of their prospecting efforts.
• Promote team calling activity, build trust amongst team members, and timely document all client activity and contact.
• Attend pre-planning and strategy meetings with the DS Baker advisors and their support staff to begin the process of identifying cross sale opportunities.
• Educate other team members by involving them in their business client meetings.
• Proactively seek out information, resources, and expertise of internal and external subject matter experts, based on client needs.
• Assure all team members are fully informed of all client interactions by documenting all client interactions and data using the customer relationship management software and processes available.
• Work closely with investment advisor to maintain proper investment balance for client needs.
• Other duties as assigned.



Education and Experience:

Graduation from a four-year college or university, preferably with a degree in finance, accounting, business, law or related field. Two years experience in the financial industry required. Five-plus years experience in the financial industry preferred. Experience and expertise to include knowledge in one or more areas of trust administration or asset management. Strong understanding of taxation and effects of taxes to trusts. Or any equivalent combination of education, experience, and training that provides the required knowledge and abilities to do the job. CFP or CTFA designations preferred.




Skills and Qualifications

• Superior customer care and client retention skills.
• Demonstrated leadership proficiency and ability to motivate and work with a client-centered team.
• Seeks out and participates in ongoing education to maintain Trust administration, taxation, and investment management proficiency.
• Is a problem solver; proactive to identify and diagnose team or client issues and needs.
• Actively aligns team resources with clients’ overall needs.
• Exceptional verbal and written communication skills, adept at explaining difficult-to-understand concepts clearly.
• Strong computer literacy, including Microsoft Office. Demonstrated ability to efficiently learn new programs and to proficiently use and interpret data provided by software tools.
• Demonstrated excellent time management and organizational skills.
• Leads by example, with approach to work and client interactions exemplifying professionalism both in appearance and attitude.



Attributes/Expectations

• Attentive- You care about people, and your attitude and actions demonstrate that you genuinely care about individuals over outcome.
• Prudent- Self-motivated to take a common sense approach to doing what is right for relationships and long term outcomes, not short term gains.
• Authoritative- You are knowledgeable and trustworthy- others are eager to come to you with referrals or to ask for advice/counsel.
• Relatable- You care deeply about the client and our internal relationships, and are present and accessible in the areas we serve (Walla Walla, Tri-Cities and Yakima).
• Empowering- Your approach to coaching and advise to both clients and peers is proactive, inclusive and transparent. You are open and motivated to build upon your skills and share your knowledge with others.
• Counselor approach- You take a professional, consultative approach with your clients and teams. You first seek to listen, understand and then act, always putting the client or team before the individual or ego.



Physical Demands/Conditions Requirements:

The job tasks and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, write, type, speak, & listen. The employee is occasionally required to stand, walk, reach, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus. Ability to sit at desk and work on computer.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)