Trust Operations Team Supervisor jobs in Champaign, IL

First State Bank and Trust

Monticello Office

Deposit Operations Specialist / Full Time

Essential Job Functions:

This essential position is responsible for helping to maintain the day-to-day operations of the bank. Candidate must also be service-oriented and have effective customer resolution skills while working in a Team environment.

An effective and smooth operations department contributes to the bank's overall success. Accuracy and attention to detail is a must while processing customer and bank transactions. Adherence to bank and regulatory policies and procedures is also an essential part of this critical position.

• Monitor and address non-post, exceptions, stop payments, and NSF items
• Process foreign items and returned mail
• Manage debit card duties including maintenance, fraud, limit changes, and instant issue
• Process chargeback's, ACH items, Wire Transfers, ACH and ATM Disputes
• Review wire transfer requests and verify that authority limits and policy is followed
• Process daily account maintenance requests
• Maintain the confidentiality of the Bank's customers
• Remain current and adhere to all regulatory requirements and training
• Process proof adjustments and review mobile deposits
• Perform all other duties within the scope of the department

Job Requirements:

• High school diploma or equivalent
• Prior bank experience preferred.
• Customer resolution skills
• Team player
• Excellent time management and organizational skills
• Ability to multi-task.

About Us:

First State Bank and Trust is headquartered in Monticello, Illinois and is unique because we are 100% Employee-Owned. We pride ourselves on recruiting talented employees and providing fast, efficient service. Management decisions are made locally, meaning we set banking policies and philosophies to suit the needs of the communities we serve.

We are a community bank that has served its customer's for over 100 years. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond.

Equal Opportunity Employer. Member FDIC. Equal Housing Lender.