Trust Operations Team Supervisor jobs in Peoria, IL

Contract: Fixed Term Contract (12 months)

Reporting to: Community Opportunities Manager

Responsible for: Staff and volunteer team at Henry Smith House (may include staff/ volunteers/external contractors)

Location: Henry Smith House, Watford

Hours: Up to 37.5 hours per week

An exciting opportunity has arisen to join our Hertfordshire team as Team Leader (Maternity Cover) on a fixed term basis for 12 months.

Guideposts exist to provide services to meet individual needs so that each person has the opportunity to fulfil their aspirations and maximise their potential. We seek to achieve excellence in our work and lead the way in researching, delivering and disseminating good practice.

PURPOSE OF ROLE

• Provide direct operational support to the Mental Health Manager and the Community Opportunities Manager in the effective running of the service.
• Leading by good example, give clear direction and support to the staff and volunteers.

Our successful Coordinator will:

• Take responsibility for making day-to-day decisions on operational and member matters, ensuring the effective running of the service.
• Promote the service within the local community and beyond to potential new service users, their supporters, and other stakeholders.
• Have a clear overview of relationships with all individuals who we support.
• Handle complaints to the service, including monitoring and escalating where appropriate.
• Communicate regularly with individuals that we support and their families and social workers.
• Promote the service internally and externally.
• Lead on processing new referrals to the service.
• Lead team meetings and undertake staff and volunteer supervision.
• Assist in recruitment and induction of staff and volunteers
• Be responsible for Health and safety within the team/location.
• Report on quality and regulatory monitoring requirements.
• Acts with professionalism and discretion where appropriate in communication with all staff and clients and encourages others to do so.
• Assist in service development.

We are looking for someone who:

• Knowledgeable and experienced (NVQ Level 3 or equivalent) and be willing to work towards Level 5 Qualification.
• Good communicator at all levels
• Good line management skills
• Takes initiative and is enthusiastic
• Basic financial and budgeting skills
• Excellent interpersonal skills
• Can multi-task and be proactive
• Experience of leading and managing teams
• Problem solver
• Able to interpret information and draw conclusions

In return you will receive a competitive salary plus

• Pension scheme: Guideposts will contribute 6% of your salary when you contribute 3%.
• EAP from Health Assured
• Career Development & Training Opportunities
• Annual leave: 23 days rising to a maximum of 28 days plus bank holidays

Please refer to the job description for more information. You can find it here!

Please demonstrate in your application how you meet the responsibilities and key competencies of the role.

Completed application forms should be returned to careers@guideposts.org.uk

Please visit our website www.guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.