Trust Operations Team Supervisor jobs in Santa Fe, NM
Trust Operations Team Supervisor supervises a team of Trust Operations Clerks. Reviews and verifies daily transaction information and documentation. Being a Trust Operations Team Supervisor ensures that processes comply with company policies and procedures. Typically requires a high school diploma. Additionally, Trust Operations Team Supervisor typically reports to a manager. The Trust Operations Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Trust Operations Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Trust Operations Team Supervisor jobs
Operations Support Supervisor
- North Central Regional Transit District
-
Taos, NM
FULL_TIME
-
This is a full supervisory-level class that exercises independent judgment on diverse and specialized transit operations and transit service activities with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff and for providing technical support to management in a variety of areas. Performance of the work requires the use of independence, initiative, and discretion within established guidelines.
- Plans, organizes, assigns, supervises, and reviews the work of staff in the Operations Division; trains staff in work procedures; evaluates employee performance, counsels employees, provides additional instruction and feedback, recommends additional training when needed, and effectively recommends initial disciplinary action; assists in selection and promotion.
- Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
- Monitors activities of the Operations Division work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
- Answers questions and provides information to the public; investigates and responds to complaints and inquiries from customers; conducts customer/site inspections; opens/closes facility to allow employee access; issues oral and written instructions to staff on schedule changes, fares, policies, and related topics; recommends corrective actions to resolve issues.
- Performs a variety of supervisory, administrative, reporting, tracking, and customer service tasks to fulfill daily transportation commitments and schedules; monitors services in-process and evaluates operational performance to ensure quality and customer satisfaction; troubleshoots and manages emergency situations; assesses best solution and utilizes most effective and efficient resources; prepares a variety of utilization, accident, rider usage, and related reports and logs.
- Evaluates staff on safety and security issues, defensive driving practices, customer relations, emergency management skills, and proper accident procedures and prevention techniques; conducts new hire orientation, training, and evaluation; facilitates annual refresher training programs.
- Assists, monitors, and oversees staff with special re-routing due to road closures caused by weather, street construction, traffic accidents, or other issues impacting route functioning.
- Oversees and monitors the preparation of daily and weekly work schedules for dispatch and customer service staff; ensures adequate coverage of all bus routes; monitors staffing schedules and ensures drivers are available and assigned to vehicles; monitors performance in real time through Automatic Vehicle Location (AVL), two-way radio, or other remote system.
- Performs field supervisory duties, including customer relations, on-time performance checks, ride checks, route evaluations, re-routing, bus stop and passenger shelter inspections, accident/incident investigations, and coaching and guidance.
- Prepares and submits bi-weekly payroll timesheets and related documents.
- Serves as Dispatcher/Customer Service Representative as needed due to emergencies or staffing shortages.
- Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems; reports discrepancies and/or unsafe conditions to appropriated personnel; and recommends and implements corrective actions.
- Maintains files, databases, and records; prepares a variety of written reports, memoranda, and correspondence; maintains staff files documenting performance appraisal reviews, commendations, training, incidents and accidents, informal coaching and guidance, written reprimands, and formal disciplinary actions.
- Represents the District in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
- Ensures staff observe and comply with all District and mandated safety rules, regulations, and protocols as well as all federal, state, and local laws, as well as District policies, procedures, and labor agreements.
- Equivalent to completion of the twelfth (12th) grade.
- Six (6) years of progressively responsible experience in people management skills and customer service work experience, two (2) years of which must have been in a position that involved the direct supervision of others.
- 1 Month Ago
Team Leader Operations - Farmington
- PREMIER DISTRIBUTING COMPANY
-
Farmington, NM
OTHER
- Job Details Level: Entry Job Location: Farmington Branch - Farmington, NM Position Type: Full Time Salary Range: Undisclosed DescriptionQualifications
- 26 Days Ago
Client service officer
- Enterprise Bank & Trust
-
Santa Fe, NM
FULL_TIME
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to ...
- 1 Day Ago
Teller I
- Enterprise Bank & Trust
-
Santa Fe, NM
FULL_TIME
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to ...
- 4 Days Ago
Universal Banker
- New Mexico Bank & Trust
-
Santa Rosa, NM
FULL_TIME
- Under supervision, the Universal Banker will be responsible for assisting customers in a dual role function. The role is responsible for providing an exceptional in-branch customer experience by handl...
- 26 Days Ago
Line Cook- Montecito
- Hightower Trail Operations LLC
-
Santa Fe, NM
FULL_TIME
- Overview The Montecito Santa Fe, a luxurious resort retirement community with a private Clubhouse, restaurant, lounge and catering has an immediate opening for Full Time Line Cooks. We have a wonderfu...
- Just Posted
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0 Trust Operations Team Supervisor jobs found in Santa Fe, NM area
Area Business Director, Iowa-Missouri
- Sanofi Group
-
Santa Fe, NM
- Sanofi Group Area Business Director, Iowa-Missouri Santa Fe , New Mexico Apply Now Travel: Ability to travel up to 75% o...
- 4/24/2024 12:00:00 AM
Area Business Director, West Texas
- Sanofi Group
-
Santa Fe, NM
- Travel: Ability to travel up to 75% of the time to coach Area Business Managers, see customers, and attend conventions, ...
- 4/24/2024 12:00:00 AM
Area Business Director, Chicago
- Sanofi Group
-
Santa Fe, NM
- Sanofi Group Area Business Director, Chicago Santa Fe , New Mexico Apply Now Travel: Ability to travel up to 75% of the ...
- 4/24/2024 12:00:00 AM
Area Business Director, San Francisco
- Sanofi Group
-
Santa Fe, NM
- Sanofi Group Area Business Director, San Francisco Santa Fe , New Mexico Apply Now Travel: Ability to travel up to 75% o...
- 4/24/2024 12:00:00 AM
Area Business Director, Phoenix
- Sanofi Group
-
Santa Fe, NM
- Sanofi Group Area Business Director, Phoenix Santa Fe , New Mexico Apply Now Travel: Ability to travel up to 75% of the ...
- 4/23/2024 12:00:00 AM
Area Business Director, Denver
- Sanofi Group
-
Santa Fe, NM
- Travel: Ability to travel up to 75% of the time to coach Area Business Managers, see customers, and attend conventions, ...
- 4/23/2024 12:00:00 AM
Area Business Director, New England
- Sanofi Group
-
Santa Fe, NM
- Travel: Ability to travel up to 75% of the time to coach Area Business Managers, see customers, and attend conventions, ...
- 4/23/2024 12:00:00 AM
General Manager- La Quinta Santa Fe, NM
- La Quinta Santa Fe
-
Santa Fe, NM
- Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 11/16/2023 12:00:00 AM
About Santa Fe, New Mexico
Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County.
This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Trust Operations Team Supervisor jobs
$52,783 to $64,502
Santa Fe, New Mexico area prices
were up 2.5% from a year ago
were up 2.5% from a year ago