Trust Operations Team Supervisor supervises a team of Trust Operations Clerks. Reviews and verifies daily transaction information and documentation. Being a Trust Operations Team Supervisor ensures that processes comply with company policies and procedures. Typically requires a high school diploma. Additionally, Trust Operations Team Supervisor typically reports to a manager. The Trust Operations Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Trust Operations Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Description
The Operations Supervisor will assist with the supervision of daily operations of the Operations Department by supporting the Director of Operations. The Operations Supervisor will directly support Operations Clerks with process and balancing issues. The Operations Supervisor will ensure all department processes and procedures are appropriately performed. The Supervisor will provide guidance and support for the Credit Union’s deposit products and programs. The Supervisor will also assist in department cross training efforts and provide regulatory support and guidance for the department.
Responsibilities
Requirements
Three years Financial/Credit Union/Banking experience. Equivalent to a two-year college degree or completion of a specialized course of study at a business or trade school. Must be able to effectively communicate verbally and in writing.
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