Trust Operations Team Supervisor jobs in Virginia Beach, VA

The Cahoon Real Estate is searching for a Director of Operations who will provide top-notch client care support to team agents and clients throughout the real estate transaction. This person would also be a strategic partner to the team’s CEO as they grow the business.

This position requires a well-organized individual who is extremely detail-oriented, committed to following the rules and following up while being able to think creatively and pivot quickly as the team grows. Depending on the number of files, your daily activities may be focused on ensuring all files have the necessary documentation, opening, and closing files, reviewing various systems to ensure all items are accounted for, tracking business metrics, and checking in with your team to make sure they are relaying pertinent information. In addition, you will be juggling additional responsibilities, including onboarding new agents, assisting with social media, organizing client events, preparing team meeting agendas, managing office inventory, and attending training and reviewing KW/Events resources to bring back to your team to implement.

Cahoon Real Estate prides itself on hiring high-performing individuals.

Who we are looking for:

• Team Player– No one succeeds alone. As part of a larger team, each person is operating in their strength zone in order to achieve results for the clients, Agents, and the company. You are willing to collaborate, will go above and beyond to help out a co-worker or client, and you take responsibility for your mistakes.
• Implementer- You are able to synthesize the needs of the team, with the vision of Headquarters, and take action on the most important items that will help the team grow. You are an accountable individual and own all administrative and operational items for your team. Ideas are nothing with implementation. You make things happen.
• Juggler– While the most important 20% of your job will be Transaction Coordination (which involves compliance and repetition), you like to balance structured tasks with variety. You are able to switch between tasks quickly and juggle multiple competing priorities with ease - in fact, you thrive on it. You love having a lot of projects going on at once and always tie up loose ends. You do not get stressed out by a long to-do list, nor do you resist swift change.

Compensation:

• Salary Range: Pay: $40,000.00 - $50,000.00 per year
• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

$40,000 - $50,000 yearly

• Processing new listings - listing agreement to under contract
• Process new transactions - under contract to close
• Follow, execute, and optimize checklists, templates, and processes
• Utilize, implement, and follow company systems and procedures
• Coordinate appointments with third-party vendors (photography, home inspections, appraisals, etc.)
• Provide high-level communication and client care to all parties involved
• Compliance checks on all files
• Process commission statements and manage team financial audits
• Build relationships with the CEO and team agents
• Participate in company initiatives, meetings, and masterminds

• 2 years or more of customer service
• Experience in real estate administration preferred
• Real estate license preferred (not required)
• Ability to obtain real estate license in 12 months after start date
• Ability to work independently, as a team and juggle multiple projects simultaneously
• Strong verbal and written communication skills

Education/Certifications

• High school diploma
• Real estate license preferred

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by the Americans with Disabilities Act as amended to perform essential functions.

• Sitting
• Keyboarding
• Viewing computer monitor

The Cahoon Real Estate Team is an award-winning, top-producing team in southeastern Virginia specializing in Short Sales, Relocation, and Traditional Residential Real Estate sales. We love working with home buyers and sellers helping them achieve their dreams. Our true passion is finding people their dream homes!