Trust Team Manager jobs in Orange, CA

Position Summary:  

The Assistant Store Manager will oversee the selling culture and operations for a Fox Retail Store to ensure effective implementation of programs and that company financial objectives are met. Our Assistant Store Manager is accountable for achieving all field goals and initiatives through driving sales, supporting store teams, recruiting/retaining exceptional talent, and achieving superior and consistent operational excellence, while maintaining professional pride and work ethic.

Essential Functions of this Role: 

The essential duties and responsibilities of this position include, but are not limited to:

• Responsible for growing revenues by driving sales through the execution of the Fox selling culture.
• Oversee the management of a Fox retail store including recruiting, hiring and training for store management and brand expert positions.
• Execute an innovative customer store experience that surprises and excites our customers while exceeding our selling objectives
• Develop and execute retail operations best practices within a Fox retail store.
• Communicate and maintain policies and procedures for the store. Monitor consistency within the store team.
• Meet or exceed financial budget.
• Analyze performance data and implement strategies to improve operating results in partnership with Store Manager.
• Monitor all KPI’s within the store by analyzing company statistical reports and selling behaviors.
• Communicate with Store/District Manager to manage inventory levels and maximize sales opportunities.
• Execute marketing strategies to achieve and exceed sales goals.
• Execute field visual merchandising directives within the store while maintaining standards and brand image.  
• Manage the implementation and accountability of field training programs.
• In partnership with Store Manager, execute strategic events to increase sales and profitability.  
• Manage store payroll budgeting process. 
• Maintain contact as needed with and Store/District Manager to review staffing, merchandising and operational needs.
• Maintain contact as needed with Retail Human Resources Specialist to review networking and staffing needs.
• Support field operational tasks related to new store openings, remodels and special events.  
• Attend and help facilitate store sales meetings.
• Conduct store checklists to monitor compliance to selling culture and operational policies and procedures.
• Execute and manage store level procedures related to merchandise flow, store maintenance and sale support functions.
• Acts as a liaison between the Brand Experts and Store Manager.
• Ability to adapt to a fast-paced environment, and respond to change effectively.
• Resolve customer service issues in the store.
• Execute strategies for monitoring store retention and career-path.
• Constantly monitor store staffing from both a quality and quantity standpoint. 
• Manage purchasing of supplies and materials necessary to support store operations and monitor expenses.
• Minimize loss through the implementation and management of Fox Retail Stores Loss Prevention program
• Ability to provide seamless and complete back up support in the absence of the Store Manager.

Competencies:

• Proven ability to plan and accomplish goals with a demonstrated history of business development.
• Demonstrated ability to create strong selling cultures.
• Demonstrated strong supervisory skills.
• Forward thinking and creative leader, capable of strategic planning from a field perspective.
• Proven ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Demonstrated ability to learn difficult concepts quickly, offer creative solutions to problems and maintain a point of view while supporting the ideas of others.
• Knowledge of retail/math statistical theories and principles with excellent analytical skills, ability and willingness to work with numbers.
• Strong organization skills, ability to follow projects/tasks to completion.
• Outstanding communication skills (verbal, written and presentation).
• Must be able to interact with all levels of Management and support a diverse work team.

Supervisory Responsibilities:

• No

Work Environment:

• This role routinely uses general retail store office equipment

Physical Demands:

• May have to lift up to 30lbs.
• Ability to move about a retail store for long periods of time.
• May be required to stand for long periods of time during a work day.
• Significant manual dexterity for keying in data for long periods of time.

Expected Hours of Work:

• May be required to work more than 8 hours during a workday.
• Required to work evenings, weekends, and holidays.

Travel:

• Must be able to travel at least 10% of the time.

Required Education, Experience and Skills:

• A minimum of 3 years’ experience with apparel store environment preferred.
• Knowledge of visual presentation techniques and store layout.
• POS Systems Experience 
• Ability to implement employee recognition and loyalty programs.
• Strong PC skills required, including Word, Excel, Windows and Outlook.

Preferred Education, Experience and Skills:

Additional Eligibility Qualifications:

• None

Work Authorization/ Security Clearance:

• None

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.