Uniform Supervisor - Casino jobs in Dallas, TX

Uniform Supervisor - Casino supervises staff who purchase, collect, launder and maintain employee uniforms. Implements policies for uniform services and ensures employees are dressed professionally. Being a Uniform Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 28 Days Ago

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Part Time Sales Associate
  • Uniform Destination
  • Grapevine, TX PART_TIME
  • We are currently seeking a part-time sales associate at our Grapevine Mills Location. Must be available on weekends and evening shifts. Duties will include but not limited to: Customer service Helping...
  • 10 Days Ago

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Sales Associate
  • Dennis Uniform
  • Farmers, TX FULL_TIME
  • We’ve spent more than a century designing and manufacturing uniforms, serving more than 2,000 top schools across the nation and outfitting more than 500,000 students per year. Headquartered in Portlan...
  • 1 Month Ago

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Laundry and Uniform Attendant
  • Harwood Hospitality Group
  • Dallas, TX FULL_TIME
  • Company Overview Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel ...
  • 10 Days Ago

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MegaStar Casino
  • Traditions Spirits, Inc.
  • Whitesboro, TX FULL_TIME
  • Job DetailsLevel EntryJob Location MegaStar Gaming Center Food & Beverage - Willis, OKPosition Type Full-Time/Part-TimeEducation Level High School / GEDSalary Range $ $15.00 HourlyTravel Percentage No...
  • 24 Days Ago

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Loss Prevention Customer Service Associate (Tactical Uniform)
  • TJX Companies
  • Dallas, TX FULL_TIME
  • All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the every...
  • 11 Days Ago

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0 Uniform Supervisor - Casino jobs found in Dallas, TX area

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Advocacy Supervisor
  • Verus Rx, LLC
  • Dallas, TX
  • Job Description Job Description Position Summary As a Supervisor for our VerusPath department, you will be responsible f...
  • 4/24/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Collin County
  • McKinney, TX
  • This position works a unique schedule of 12-hour shifts that provides 3 to 4 days off in a row every week. Starting at $...
  • 4/23/2024 12:00:00 AM

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Check Supervisor
  • Populus Financial Group
  • Irving, TX
  • The safety and wellbeing of our customers and employees is our top priority. Most of our Corporate office operates remot...
  • 4/23/2024 12:00:00 AM

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Paralegal Supervisor
  • Freeman Mathis & Gary, LLP
  • Dallas, TX
  • Freeman Mathis & Gary is a dynamic and growing 350+ lawyer national litigation firm, with thirty-six offices in twenty-o...
  • 4/22/2024 12:00:00 AM

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Supervisor Retail
  • Advantage Sales and Marketing
  • Dallas, TX
  • Minimum: USD $50,000.00/Yr. Maximum: USD $55,000.00/Yr. Full-Time Retail Supervisor At our Company, we grow People, Bran...
  • 4/22/2024 12:00:00 AM

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Valet Supervisor
  • Omni Hotels & Resorts
  • Dallas, TX
  • Location: Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bri...
  • 4/22/2024 12:00:00 AM

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ENTRY LEVEL SUPERVISOR/RETAIL ZONE MANAGER - DFW AIRPORT
  • Paradies Na
  • Dallas, TX
  • ** ENTRY LEVEL SUPERVISOR/RETAIL ZONE MANAGER - DFW AIRPORT** **Job Category****:** Supervisor (Hourly) **Requisition Nu...
  • 4/21/2024 12:00:00 AM

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Paralegal Supervisor
  • Freeman Mathis & Gary Llp
  • Dallas, TX
  • Freeman Mathis & Gary is a dynamic and growing 350+ lawyer national litigation firm, with thirty-six offices in twenty-o...
  • 4/20/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Uniform Supervisor - Casino jobs
$42,573 to $60,524
Dallas, Texas area prices
were up 2.2% from a year ago

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