User Experience Developer jobs in Denver, CO

Sopheon is seeking an energetic and motivated User Content
Developer to join its team. As a User Content Developer at Sopheon, you will
join a fun, fast-paced Agile environment working directly with software
engineers, quality assurance experts, product owners, and customer service
professionals to provide high-quality product features and supporting
documentation and training materials.

Principal Duties and Responsibilities

• Learn and understand the design, behavior, and

implementation of the company’s products.

• Work closely with cross-functional positions

including software engineers, quality assurance analysts, product owners, and
customer service professionals to gather information regarding documentation
and training needs for new and existing product features.

• Create, maintain, and continually improve the

company’s product documentation set including online Help, quick reference
aids, administration guides, and installation guides, embracing single-sourcing
and emerging industry trends.

• Design, maintain, and continually improve the

company’s training offerings including creation of an instructional/tutorial
library and engaging e-learning content.

• Estimate, plan, prioritize, and coordinate work

to meet delivery schedules and to ensure accuracy of created content.

• Participate in strategic initiatives including

designing and creating additional material based on direct user feedback.

• Aid in defining and recording the department’s

internal style decisions and procedures.

• Work quickly and effectively in an Agile

development environment, integrating processes into the overall product
development and release cycles.

Essential Skills and
Experience

• Degree in Communication, Journalism, English, or

related field.

• Strong writing, editing, proofreading,

organization, and oral communication skills.

• Ability to quickly learn and understand complex

topics and concepts and to communicate those concepts clearly to others.

• Proactive, flexible, confident, and able to work

in a fast-paced and challenging environment.

• Curiosity and drive to learn product

functionality and how users with various roles and responsibilities interact
and use the software in their daily jobs.

Desired/Preferred Qualifications

• Experience creating tutorial videos using Adobe

Captivate or similar tools, and integrating effective e-learning content into a
Learning Management System

• Knowledge of topic-based content creation for

use in single-sourced deliverables.

• Exposure to industry standard development tools

such as MadCap Flare, InDesign, or RoboHelp.

Other

• Samples of your writing required if selected for

the interview process.

Send resumes
to jobs@sopheon.com. See our company
website at www.sopheon.com to learn more
about the company.

Success Criteria for this Role

• Understand the Accolade solution and can

document new features and generate training based on existing knowledge and
attendance in Sprint planning and daily standups

• Deliver documentation on time within each sprint

• Publish engaging, interactive training modules

according to the outlined goals for training

• Work with cross functional teams to determine

the trouble spots in Accolade and highlight those in training and online help

• Able to create and maintain the more advanced

features in Flare that have already been implemented