User Experience Developer designs web pages and develops web-based technical solutions that engage users and meet business requirements. Handles projects from conceptualization through delivery. Being a User Experience Developer develops and applies creative designs, ensuring that content meets brand standards and targets the intended audience. Uses knowledge of front-end platforms, frameworks, and languages to deliver high-quality site and application designs. Additionally, User Experience Developer tests and improves site usability while ensuring optimal performance on a variety of browsers. Requires a bachelor's degree. Typically reports to a supervisor or manager. The User Experience Developer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a User Experience Developer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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Summary: Supports a user-centered customer experience and product management process by championing the customer’s needs within the organization. Creates and refines user insights and experiences through strategic and inventive research methodologies (through both qualitative and quantitative research and analysis) that fuel insight-driven, empathetic designs and strategies for our products. Works collaboratively with Product Managers, Product Owners, Portfolio Management, Marketing & Customer Experience, Account Management, and other key stakeholders to ensure the organization incorporates the customer as a fundamental component in product ideation, development and decision making. Ultimately, the user researcher plays a leading role in answering the triple threat questions of "Who are our users?”, "What are the problems we can solve for them?" and “How can we best solve those problems?”
Key Responsibilities: “To simplify complexities for each customer.”
Leadership Responsibilities:
Directly supervises 0 employees.
The User Researcher is the leader of user research. The User Researcher will lead internally to bring a common understanding of customer personas, needs and motivations to the entire organization. The User Researcher needs to inspire others within the organization to have empathy for our users and to play a role in instituting a systematic process of always seeking factual understanding of customer needs. The User Researcher needs to be confident and assertive regarding final decisions on user research without being un-approachable. The sole responsibility for the success or failure of the organization to understand the user resides with the User Researcher.
The User Researcher will be collaborative and act as a leader in directing the company’s efforts to understand customer’s needs.
The User Researcher will model and affirm shared company values and maintain mutual trust and respect. The User Researcher may provide an external consultative role to help other groups in understanding customers and users.
Qualifications/Education/Certifications:
Knowledge, Skills and Abilities:
Physical Demands/Working Conditions:
Duties are performed primarily in a home office setting utilizing computer equipment. Travel to attend meetings and visit locations throughout the country may be required. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands. The employee is occasionally required to stand and walk.*** Job descriptions will be reviewed and are subject to changes of business necessity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay is based on several factors including but not limited to education, work experience, certifications, geographical cost of labor, etc. In addition to base pay, Healthesystems offers a comprehensive benefits package including, health, dental, vision, disability and life insurance, wellness resources, recognition programs, 401k contribution, and PTO & Holiday pay (all subject to eligibility requirements). Applicable statutory benefits also provided. https://healthesystems.com/careers/
To facilitate working from home, and as a requirement for this role, candidates must provide their own reliable, high speed internet access with sufficient bandwidth to execute all job functions. Company laptop will be provided.
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