User Experience Developer jobs in Toledo, OH

User Experience Developer designs web pages and develops web-based technical solutions that engage users and meet business requirements. Handles projects from conceptualization through delivery. Being a User Experience Developer develops and applies creative designs, ensuring that content meets brand standards and targets the intended audience. Uses knowledge of front-end platforms, frameworks, and languages to deliver high-quality site and application designs. Additionally, User Experience Developer tests and improves site usability while ensuring optimal performance on a variety of browsers. Requires a bachelor's degree. Typically reports to a supervisor or manager. The User Experience Developer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a User Experience Developer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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User Services Manager
  • Dynamic Campus Solutions Inc.
  • Tiffin, OH FULL_TIME
  • User Services Manager | Tiffin, OH
    Responsible for day to day management of the User Services department, including Help Desk and Technical Support Specialists. This includes personnel management, scheduling of staff and student workers, desktop/laptop computer deployments, troubleshooting, help desk analytics, documentation, and customer satisfaction. Responsible for creating and maintaining processes and procedures to enable staff to deliver outstanding support to faculty, staff, and students. Helps with departmental purchasing and contract management.
    Hours of operation are Monday – Friday, 8:00 am – 5:00 pm. Hours may vary.
    Responsibilities:
    • Manage a team of User Services staff, including Help Desk and Technical Support Specialists
    • Provide backup support at peak times of the year (new semesters)
    • Hire, train, and track performance of staff members
    • Manage End-User satisfaction through timely and efficient help desk ticket resolution, customer service surveys and demonstrating a proactive approach preparing staff members to support end-users
    • Maintain Knowledge Bases and documentation
    • Maintain process/procedure operational management documentation for all User Services areas
    • Maintain interdepartmental relations through effective communications with other IT business units and user departments
    • Responsible for assuring users are provided efficient and timely first and second level support
    • Performs staff scheduling to ensure Help Desk coverage during normal business
    • hours and on-call support as required
    • Provides staff support for administrative tasks and projects relative to the Desktop, Media, Wide Area Network, Local Area Network and Telephony functions
    • Monitors problem management database and follows up with assigned personnel to ensure timely resolution of problems
    • Maintains a central source of information enabling User Services staff and support technicians to recover outages with minimal disruption to expected service levels
    • Invokes problem escalation procedures to coordinate recovery
    • Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found
    • Ensures that decisions made to improve the overall customer support of the User Services department are continually carried through
    • Coordinates training requirements of User Services personnel
    • Accurately communicates pertinent information. Assists in the development and implementation of quality improvement programs for assigned department(s)
    • Solves problems and makes daily decisions relative to User Services responsibilities. Ensures that effective User Services representation takes place for the coordination of work processes and projects with other departments and divisions
    • Interfaces with users of Information Technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates prtinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service
    • Meets with IT technicians and reads industry related publications to remain abreast of technology advances and aid in the technology planning effort
    • Accountable for meeting systems infrastructure or operational Service Level Agreements established
    • Demonstrated management and decision-making skills concerning Information Systems policies, processes, and procedures, with a proved track record of completing tasks and/or project within budget and on schedule
    • Ability to manage multiple high priority initiatives in a fast paced highly technical environment
    • Remains on-call during off-peak hours to respond to support service issues
    Requirements:
    • Associates Degree - preferred
    • Prior experience in User Services
    • Demonstrated excellence in teamwork, as well as written and oral communications
    • Ability to work a flexible schedule as needed
    • Orientation to detail and customer service
    • Ability to lift up to 50lbs
    • Must be able to sit and stand for long periods.
    • Must be able to crawl under desk for any technological need
    • Adherence to Dynamic Campus Core Values
    Preferred Qualifications:
    • Bachelor’s Degree
    • Prior experience as a manager of a User Services team
    Dynamic Campus Core Values:
    • Be a Servant Leader
    • Be a Team Player
    • Be Accountable
    • Act with the highest integrity
    • Provide excellent customer service
    • Find solutions, not problems
    Salary range - $50,000 -$60,000
    Dynamic Campus is an Equal Employment Opportunity (EEO) Employer
    No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
  • Just Posted

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Senior User Researcher - Connected Products
  • Fortune Brands
  • Maumee, OH FULL_TIME
  • Company DescriptionAt Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams ...
  • 1 Month Ago

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PC TECH END USER SUPPORT - FULL TIME
  • Toledo Clinic
  • Toledo, OH FULL_TIME
  • General Summary:Responsible for support of Toledo Clinic computer systems and peripheralsWorks under the supervision of the Director of Information Technology Principal Duties & Responsibilities:Examp...
  • 22 Days Ago

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Part Time (30 Hours) Associate Banker Sylvania North, Sylvania, OH
  • JPMC Candidate Experience page
  • Sylvania, OH PART_TIME
  • We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and ...
  • 9 Days Ago

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J.P. Morgan Wealth Management – Executive Director, Market Director of Wealth - Ohio (Toledo area)
  • JPMC Candidate Experience page
  • Toledo, OH FULL_TIME
  • At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong comm...
  • 11 Days Ago

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Part Time (20 Hours) Associate Banker Bowling Green Downtown, Bowling Green, OH
  • JPMC Candidate Experience page
  • Bowling Green, OH PART_TIME
  • We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and ...
  • 13 Days Ago

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0 User Experience Developer jobs found in Toledo, OH area

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Financial Systems Analyst
  • Block Communications
  • Toledo, OH
  • Job Description Job Description JOB SUMMARY: The Financial Systems Analyst is responsible for managing, analyzing, and o...
  • 4/25/2024 12:00:00 AM

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NOC Engineer
  • Nemsys
  • Toledo, OH
  • Job Description Job Description Job Title: NOC Engineer Job Overview: We are seeking a skilled and motivated Network/Sys...
  • 4/25/2024 12:00:00 AM

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Clinical Data Analytics Manager
  • University of Toledo Physicians
  • Toledo, OH
  • Job Description Job Description University of Toledo Physicians' mission is to improve the human condition through excel...
  • 4/23/2024 12:00:00 AM

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Technical Specialist
  • PERRY proTECH
  • Toledo, OH
  • Job Description Job Description Have you ever wanted to be an Employee Owner? We are looking for a motivated and results...
  • 4/23/2024 12:00:00 AM

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Financial Systems Analyst
  • Buckeye Broadband
  • Northwood, OH
  • JOB SUMMARY: The Financial Systems Analyst is responsible for managing, analyzing, and optimizing financial software sys...
  • 4/23/2024 12:00:00 AM

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MARKETING AUTOMATION SPECIALIST
  • Dexian
  • Toledo, OH
  • Job Title: Marketing Automation Duration: Apr 29, 2024 - Apr 28, 2025 Location: Toledo Ohio 43659 Pay Rate: $30- $35 hou...
  • 4/21/2024 12:00:00 AM

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Financial Systems Analyst
  • Buckeye Broadband
  • Northwood, OH
  • JOB SUMMARY: The Financial Systems Analyst is responsible for managing, analyzing, and optimizing financial software sys...
  • 4/21/2024 12:00:00 AM

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IT Support Engineer
  • The McAlear Group Inc
  • Maumee, OH
  • Description This position will collaborate with stakeholders to identify the needs of the business and partner with IT l...
  • 4/21/2024 12:00:00 AM

Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio. After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for User Experience Developer jobs
$63,785 to $79,307
Toledo, Ohio area prices
were up 1.3% from a year ago

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