User Liaison jobs in Long Beach, CA

Reliance Hospice and Palliative Care is looking for self-driven, experienced and passionate hospice Clinical Liaison to join our growing Los Angeles team.

A Clinical Liaison's primary responsibility is to build and maintain relationships with referral sources in hospitals and facilities. A successful Clinical Liaisons is a hospice expert that brings their clinical skills to help educate patients and families, and coordinates a smooth transition for the patients onto hospice services.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Builds and monitors community and referral perceptions of Reliance Hospice and Palliative Care as a high quality provider of services and as a preferred hospice provider in the service area.
• Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
• Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.
• Coordinates referral process in conjunction with admission and intake team to ensure a smooth admission.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Provides input in strategic planning by identifying opportunities for additional or improved services to meet unmet needs.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should service not be provided by Hospice.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor's degree in nursing or health care preferred.
• Current LVN license.
• Minimum one year of sales/marketing experience in healthcare.
• One to two years’ experience in hospice/palliative marketing.

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Sales/Marketing: 1 year (Required)
• Hospice care: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• LVN (Required)
• RN License (Preferred)

Work Location: On the road