User Liaison jobs in Milwaukee, WI

Genesis10 is currently seeking a User Experience Researcher for a contract lasting through December 2024 working remotely with an insurance company in Milwaukee, WI.

Compensation: $55-60/hour

Responsibilities:

• Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
• Understand stakeholder research needs and identify the right research methodologies to address them
• Fully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher
• Develop UX Research artifacts including proposals, moderator's guides, and results summaries
• Synthesize research findings elegantly and efficiently and share with stakeholders
• Identify unmet research opportunities that can add value and efficiently execute them
• Serve as a source of user knowledge for the organization

Qualifications:

• 3 years of experience conducting formal research using a human-centered design framework
• Higher ed degree in HCI, psychology, human factors, social science, or a related field preferred
• Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys
• An obsession with understanding how to make amazing experiences for human beings
• Experience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com, or other tools
• Experience with Qualtrics, SurveyMonkey, or other survey platforms
• Willingness to challenge the status quo when it comes to addressing the needs of users
• Enthusiasm in ambiguity and uncertainty
• Comfort operating autonomously
• Experience in insurance industry preferred
• Comfort with agile approach to research and quick-turnaround projects
• You will gather requirements, manage expectations, and provide regular updates throughout the project lifecycle.

Must Have:

• Be a collaborative team member
• Communication and Stakeholder Management: Your excellent communication skills will enable you to effectively collaborate with a diverse range of stakeholders, including WPS and facility managers, IT staff, vendors, and end-users.
• Employee research experience
• User Research experience

Nice To Have:

• Agile Methodology experience
• Empathy
• Industry~insurance

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.