User Liaison jobs in Orlando, FL

Job ID: 2310100-2912

Location: REMOTE WORK, FL, US

Date Posted: 2023-07-21

Category: Software

Subcategory: SW Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work:

Description

As a User Experience Specialist at SAIC, you'll be working to plan and research studies to better understand customer web products; and relay that information to the team. You will collaborate with designers, developers, and product managers to guide the way to more useful and usable web products. In your role, you'll have the opportunity to conduct and incorporate UX research techniques such as observations, understandings, analysis,
interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing.

This is a 100% Remote role.

Duties may include:

• Design user-centered test plans across the design cycle from concept phase to post-release evaluations.
• Conduct web research studies (e.g., usability studies, creation of personas, and cognitive walkthroughs)
• Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.
• Based on research, provide data-driven reports, in a variety of formats, to diverse audiences.
• Create and deliver UX educational and informational briefs.
• Communicate research findings via written reports and oral presentations.

Qualifications

Required Skills and Experience

• Bachelors and 5 years of relevant experience. May accept an additional 4 years of experience in lieu of a degree.
• Must be able to obtain a Public Trust with Veteran Affairs
• Demonstrated experience applying product usability moderating and/or test method selection.
• Demonstrated experience integrating consumer research into a business’s product design practice.
• Demonstrated experience with product usability testing tools.
• Demonstrated experience utilizing methodology concepts for analysis and brief findings to organizations as necessary.