User Liaison jobs in Springfield, OH

Job Responsibilities:

• Represent on behalf of the Customer for quality concerns at the OEM location
• Communicate with OEM Quality Engineers, Supplier Quality Engineers, Line support team, line supervisors and line operators to gather information on quality concerns / problems and provide feedback to the Customer and the Company in a timely manner
• Act as a communication channel between Customer and OEM. Maintain a list of key contact people for Customer parts represented by the Contractor
• Communicate with Quality Managers about part quality concerns as needed and present on behalf of the Customer as requested
• Visit part installation area on assembly line and review part installation procedure
• Visit part quarantine area, repair area, inventory area, sequencing area and final assembly area to find any parts reported with quality concerns
• Conduct inspection of parts and sorts at OEM location as needed and report sort results and status
• Ship parts to Customer Site / plant for detailed analysis as requested by Customer
• Oversee sorts at OEM location and report sort results and status
• Communicate with OEM and Customer materials supply team to ensure only defect free parts get supplied to the assembly line until, clean point parts come from the customer and start feeding on the assembly line
• Authorize returns of rejected parts on assembly line, as needed
• Reporting: Daily / weekly report to the customer and the company for issues and open items as requested by Customer / Company

​​Qualifications:

• Bachelors Degree (Best)
• Associate Degree or High school education (Works)
• Education is not a bar for good attitude and experiencePositive attitude and General Job discipline
• Good verbal, written and interpersonal communication skills
• Excellent time management skills
• Punctuality and ability to travel to the factory reliably
• Customer Representative Experience in Engineering or Automotive domain in plus
• Computer proficiency: Being able to write professional emails and communication, Microsoft Excel, Powerpoint etc

Liaisetech Global is an Equal Opportunity employer. We do not discriminate against race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status

Job Type: Contract

Pay: $18.00 - $22.00 per hour

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• Assembly line
• Factory
• In-person
• Manufacturing facility
• Office
• Warehouse

Education:

• High school or equivalent (Preferred)

Experience:

• Quality: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• East Liberty, OH: Relocate before starting work (Required)

Work Location: In person