SUMMARY DESCRIPTION: Under the direction of the facility manager and physician credentialing manager for the Emergency Care of Floresville and Schertz Cibolo Emergency Center. The primary purpose of your position is to provide administrative and secretarial support for the assigned locations and divisions.

DUTIES AND RESPONSIBILITIES:

• 2 (two) scheduled 12-hour shifts and 1(one) 12-hour shift for admin duties required per week.
• Maintains communication with the facility administrator regarding the following assigned processes and procedures:
  • Establish the monthly schedule for front desk staff;
  • Obtains and enters the monthly schedule into Kronos for all departments at your location;
  • Point of contact for front desk staff regarding work flow processes and scheduling issues;
  • Monitors and orders office supplies as needed through the preferred ordering process;
  • Process patient surveys monthly for Patient Satisfaction Committee;
  • Obtain, review and distribute the mail as needed;
  • Digitally store invoices and receipts for accounting purposes;
  • Communicate with billing and coding vendors as needed;
  • Direct Medical Record Request to the Medical Records Dept;
  • Process and deposit company funds as needed;
  • Records and reports meeting minutes for the community events and patient satisfaction committees;
  • Assist with outreach regarding Occmed, marketing, or representing our company, as needed.
  • Maintain employee files as per state regulations;
  • Monthly audit of employee files;
  • Monthly audit of front desk staff process.
• Maintains communication with the physician credentialing manager regarding the following assigned processes and procedures:
  • Maintain provider files as per state regulations;
  • Maintains copies of current state license, DEA certificate, Malpractice Coverage and any other required credentialing documents;
  • Communication with providers to obtain post new-hire credentialing documents as needed;
  • Update provider files onsite and digitally store updated documents on Dropbox;
  • Records and reports quarterly meeting minutes for the physician group and medical advisory committee as needed;
  • Monthly audit of provider files.

JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES:

·       Excellent knowledge and responsibility in your current position within Arete Healthcare;

·       Ability to take initiative and work independently;

·       Ability to think and work effectively, accurately and prioritize task;

·       Proficiency with Microsoft Word and Excel.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

·       Hearing: Adequate to perform job duties in person and over the phone;

·       Speaking: Must be able to communicate clearly in person and over the phone;

·       Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens;

·       Ability to travel

·       Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting.

·       Other: Ability to sit in front of and operate a computer for extended periods of time; Lift, carry or move objects weighing up to 25 pounds unassisted.

The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

The requirements of this position do not include your current obligations to Arete Healthcare.