Utilization Review Manager - Home Care jobs in Gastonia, NC

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Profit sharing
• Training & development

Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work®!
We don’t like to brag, so we’ll let our nurses do it for us!
"Good place to work where the focus is on home care. More freedom than hospital settings with less politics. Maintaining excellent relationships with clients and caregivers is a must. This place really enhances one's customer service skills." Read more here.

ComForCare is currently seeking a Business Development Manager to help us to maintain our commitment to servicing the community and expand our clientele base. If you have the drive to succeed and grow, then we want to talk to you!.

Are you looking for uncapped commission opportunities while helping provide excellent service to the community? Then don’t pass up this opportunity to join the leading Home care Agency in the Metrolina Area (NC/SC), coverage area of 10-15 counties surrounding Charlotte Metro Area.

As a Business Development Manager with Comforcare, you will be part of a stable and established company with consistently strong performance and growth. Our pursuit of excellence means that you will be encouraged to contribute fresh new ideas. Your hard work and dedication will be rewarded with competitive compensation.

Here is what we have to offer:

• Uncapped commission
• Monthly transportation reimbursement
• Personalized training and development and structured onboarding program
• Career development and advancement opportunities
• Flexibility in scheduling to create work-life balance
• Some Business Travel Required

As a Business Development Manager, you will also be responsible for the entire sales process from prospecting leads, creating customized proposals to closing the business.

Essential Duties and Responsibilities:

• Identify and close new clients and maintain a growing prospects list.
• Develop new referral accounts in the local healthcare and senior care community with elder care industry professionals, organizations, and establishments.
• Schedule and present information about Comforcare services to the community organizations, including doctors’ offices, hospitals, nursing homes, independent living facilities, planning boards and other healthcare professionals.
• Set up face-to-face meetings with qualified prospects
• Maintain communication with existing clients to ensure satisfaction and to continue to sell the full life cycle of services offered.
• Answering and actively making calls to prospective clients in need of services.
• Develop and maintain knowledge of the assigned market and competition.
• Working closely with the client service team to ensure client satisfaction and excellence of care
• Previous sales & marketing background in Home care is required.
• Energetic/outgoing, self-starter with a proven track record of achieving and exceeding sales goals.
• Must be able to communicate both orally and written in a clear, concise, and effective manner.
• Must be able to conduct yourself in a professional manner in all situations.
• Functions as a Business partner with respective ComForCare business owner
• Participates in client engagement through care planning and excellent customer service
• Provides as needed clinical oversight and case management as required by regulations or business line
• Provides and ensures client care coordination and transition management activities across the continuum
• Facilitates the orientation process, competency and skills validation process for caregivers
• Ensures that competency and skill set of scheduled caregiver match the client requirements regardless of setting
• Provides supervisory oversight for a specific client, caregiver or field staff population as directed by regulations
• Collaborates with the office team to perform documentation review
• Provides education to team members, patients, family members of patients, caregivers, field staff, and referral sources
• Manages caregivers and field staff while on assignment (clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate.
• Participates in clinical quality initiative activities.
• Accountable to all federal, state, local contracts and programs in accordance with state regulations and acts as the Administrator as needed.
• Performing comprehensive assessments of client status, including physical, psychosocial, and environmental parameters.
• Developing an individualized plan of care for each client that incorporates analysis of data and current scientific findings.
• Providing interventions with a focus on achieving realistic client outcomes.
• Reporting changes to update the plan of care to reflect progress towards goals and outcomes.
• Maintaining client records showing systematic assessments, planning interventions, and evaluations.
• Knowledge of computers, including Microsoft Word and Excel.
• PowerPoint and Canva experience a plus
• Must have own reliable transportation

Minimum Requirements:

• Active Compact Registered Nurse (RN) license is a plus.
• Previous Director of Nursing experience is a plus.
• Minimum one year experience as a Registered Nurse in NC/SC
• Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required
• Excellent written and verbal communication skills
• 2 years Supervisory or Management experience in Home care Sales and Marketing.
• Proficiency with computers is a must.
• Experience with SC Medicaid and NC Medicaid (Carolina Complete Health Network) is a plus.

Your safety is our top priority. We provide COVID-19 training and personal protective equipment (PPE) to all employees.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.