Utilization Review Technician jobs in Gulfport, MS

Plan Review Technician

FLSA Status: Non-Exempt

Position Overview

The Plan Review Technician performs a variety of routine clerical, technical, and administrative functions in the Plan Review Division office of the Urban Development Department. Work involves organizing and inputting files for permitting, as well as calling applicants for additional information and making contact when permits are ready to be issued.

The Plan Review Technician will also assist members of the Plan Review Division in undergirding the work of the Construction Board of Adjustment and Appeals. Work also involves gathering, compiling and preparing studies, reports, graphic displays and related information for decision making purposes. The Building Official and other plan reviewers are available for consultation and they shall review all work prior to finalization. Work is performed under the supervision of Building Official.

Essential Job Functions

Essential duties and functions, pursuant to the Americans with Disabilities Act, May include the following. Other related duties may be assigned.

• Answer incoming calls, taking messages or redirecting calls to the appropriate department or colleague.

• Receives application and plans for building and related permits.

• Assist with maintenance of a comprehensive record keeping system for building code documents.

• Work with other staff to maintain effective document retention.

• Demonstrate professionalism, courtesy, and diplomacy while communicating with the public in person, on the phone, via email and in contentious or confrontational situations.

• Ensure proper paperwork, documentation and forms are complete.

• Performs related work as required.

Knowledge, Skills and Abilities

Must posses required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of English, spelling and math.

• Basic knowledge of modern office practices, procedures, equipment and standard clerical techniques.

• Possess strong customer service skills with the ability to remain calm in stressful situations.

• Ability to make mathematical calculations rapidly and accurately.

• Ability to understand and follow moderately complex oral and written instructions.

• Ability to establish and maintain effective work relations as necessitated by work assignments with individuals, businesses and other internal and external agencies.

• Ability to organize and review work for efficient results and accuracy.

• Ability to deal with the public tactfully and courteously.

• Ability to effectively present information and respond to questions from the general public, City Official or other department employees.

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

• Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions.

• Ability to express oneself clearly and concisely both orally and in writing.

• Meet deadlines and work independently.

• Operate an office computer and a variety of word processing and software applications.

• Maintain harmonious and effective working relationships with other employees, supervisor and other departments.

Education and Experience

High school diploma or equivalent, with two (2) year of experience in construction or building related issues, or any equivalent combination of education and experience. Other combinations of experience and education which meets the minimum requirements may be substituted.

Required Licenses or Certificates

Must possess valid Mississippi driver’s license.

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are both indoors and outdoors.