Valet - Casino jobs in Montgomery, AL

Valet - Casino is responsible for parking and retrieving guests' cars. Greets guests and ensures timely service. Being a Valet - Casino requires a valid driver's license. May require a high school diploma or its equivalent. Additionally, Valet - Casino typically reports to a supervisor. The Valet - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Casino Concierge
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT: 4:30 PM - 1:00 AM Shifts can vary based on needs.

    Job Overview:
    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program. This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service. All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose:
    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System:
    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities:
    Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    Utilize software applications/systems to maximum effectiveness
    Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    Identify new VIP’s to the Casino Marketing team to assist in building relationships
    Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    Be proactive with incidents and issues, ensuring resolution with team members and guests
    Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    Stay informed about all property and brand events, initiatives, and services
    Adhere to regulatory, departmental and company policies in an ethical manner
    Teamwork: Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    Maintains confidentiality of all player accounts and company information
    Other duties as assigned

    Job Requirements: (please ensure you meet the listed requirements prior to applying)
    High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
    Must be twenty-one (21) years of age or older
    Bachelor’s Degree in related field- preferred
    One (1) year working in a Casino environment– required
    Must successfully pass job interview, including a guest service audition and obtain the “Gold Pass”– required
    Working knowledge of Opera, CMP, or comparable programs– required
    Working knowledge of MS Word, Excel, and Outlook or comparable programs– preferred
    Two (2) years Casino Marketing or VIP Services experience– preferred
    Experience in similar casino resort setting– preferred
    Professional appearance is mandatory at all times
    Must have great communication skills, verbal and written, and high energy
    Ability to observe and recall details and effective decision-making, social and organizational skills.
    Able to handle guest service issues in a professional manner in an effort to ensure future visits
    Willing and able to work odd or irregular hours including nights, weekends, and holidays
    Willing to travel and participate in training as recommended or required
    Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
    Must have willingness and ability to work in a smoke/secondary smoke environment

    NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
    On-line applications are accepted at http://www.windcreekhospitality.com/Careers . For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

    Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
    Location
    Wetumpka, AL

    Department
    Casino Marketing

    Shift
    Evenings

    Type
    Full-Time

    Date Posted
    12/8/2023

    Date Closing
    1/8/2024

    Positions
    1
  • 3 Months Ago

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Trash Valet
  • Ally Waste Services
  • Montgomery, AL FULL_TIME
  • Trash Collector Ally Waste Services is currently hiring for a part-time Trash Collector to join our team! This trash valet position works part-time starting at 8 pm and earns a competitive wage of $50...
  • 2 Days Ago

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Valet service porter
  • Citrin
  • Montgomery, AL FULL_TIME
  • Overview Apply today if the following perks speak to you : Flexible schedules; Part-time and Full-time available roles Shift Times : Monday - Friday : 7 am - 12 pm / 12 pm - 6 pm. Saturday : 8 am - 2p...
  • 14 Days Ago

1
Valet Attendant - Montgomery, AL
  • 12 Oaks Parking
  • Montgomery, AL FULL_TIME
  • As a family owned and operated business, 12 Oaks Parking has been proudly providing valet and parking service for more than 15 years. We are a fun and flexible company to work with and look forward to...
  • 2 Days Ago

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Trash Valet (CPK)
  • Ally Waste Services
  • Montgomery, AL PART_TIME
  • Trash Collector Ally Waste Services is currently hiring for a part-time Trash Collector to join our team! This trash valet position works part-time starting at 8 pm and earns a competitive wage of $50...
  • 4 Days Ago

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Valet parking attendant
  • Parking Management Company
  • Montgomery, AL FULL_TIME
  • Job Details Job Location Montgomery AL - Montgomery, AL Position Type Full Time / Part Time Education Level None Travel Percentage None Job Shift All Shifts Job Category Customer Service Description C...
  • 8 Days Ago

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0 Valet - Casino jobs found in Montgomery, AL area

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Histotech OR Histology Technician on Evening Shift
  • K.A. Recruiting, Inc.
  • Montgomery, AL
  • NEW Histotech OR Grossing Technician Opening at a laboratory that provides comprehensive anatomic, clinical and molecula...
  • 3/19/2024 12:00:00 AM

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Team Drivers - CDL A No Touch, No NE
  • Kennesaw Transportation
  • Montgomery, AL
  • When you're ready for your truck driving team to make top miles, you can count on Kennesaw. Give us a CALL 855-215-5995 ...
  • 3/19/2024 12:00:00 AM

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Clinical Coding Analyst - Inpatient (Remote)
  • International Staffing Consultants, Inc.
  • Montgomery, AL
  • As a Clinical Coding Analyst, you will play an important role, including the following responsibilities: Reviewing pre-b...
  • 3/19/2024 12:00:00 AM

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Dialysis Social Worker-MSW - $5,000 sign on bonus is available
  • Dialysis Clinic, Inc.
  • Montgomery, AL
  • Overview A $5,000 sign on bonus is available! Dialysis Clinic, Inc. is recruiting top talent interested in supporting ou...
  • 3/19/2024 12:00:00 AM

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Event Valet Parking Attendant - Auburn University
  • Parking Management Company
  • Montgomery, AL
  • Job Details Job Location Montgomery AL - Montgomery, AL Position Type Full Time / Part Time Education Level None Travel ...
  • 3/18/2024 12:00:00 AM

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Event Valet Parking Attendant - Auburn University
  • Parking Management Company
  • Montgomery, AL
  • Job Details Job Location Montgomery AL - Montgomery, AL Position Type Full Time / Part Time Education Level None Travel ...
  • 3/18/2024 12:00:00 AM

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Sales Representative - Remote / Work From Home
  • Parker Agency
  • Montgomery, AL
  • Job Summary: We are seeking a motivated and results-driven Life Insurance Sales Representative to join our team. In this...
  • 3/15/2024 12:00:00 AM

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Sales Representative - Remote / Work From Home
  • Parker Agency
  • Montgomery, AL
  • Job Summary: We are seeking a motivated and results-driven Life Insurance Sales Representative to join our team. In this...
  • 3/15/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Valet - Casino jobs
$24,437 to $34,139
Montgomery, Alabama area prices
were up 1.3% from a year ago

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