Valet - Casino jobs in Wilmington, DE

MAJOR FOCUS:

Responsible for providing extraordinary customer service, parking and delivering customers’ vehicles in an extremely professional manner.

ESSENTIAL FUNCTIONS:

• Parks customers’ vehicles and retrieves and delivers vehicles upon guests’ departures.
• Handles guests’ belongings, luggage, equipment, clothing, and vehicles with care and respect.
• Provides a seamless arrival and departure for all guests.
• Transports hotel guests in hotel shuttle safely and efficiently.
• Assists elderly and disabled patrons of the hotel as needed.
• Answers all guest questions and provides directions as needed.
• Maintains up-to-date knowledge about the hotel, its amenities and the local area.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicate effectively with co-workers, supervisors and guests.
• Follow all relevant policies and procedures.
• Complies with the company’s recycling program standards.
• Drives guest vehicles as part of job responsibilities

ADDITIONAL FUNCTIONS:

• Performs other duties as assigned.

REQUIREMENTS/EDUCATION:

• High school diploma, GED, or equivalent experience preferred.
• Must be able to operate all types of passenger vehicles with standard or automatic transmission.
• Familiarity with handicapped vehicles and equipment is preferred.
• Must be outgoing, friendly and have a positive attitude.
• Must possess good communication skills.
• Must be able to report to work on time as scheduled.
• Must be able to work weekends, holidays and nights as needed.
• Must be able to successfully pass a background check.
• Must present an overall professional appearance and report to work in appropriate attire.
• Must possess a valid driver’s license with an acceptable driving record.
• Must be able to speak, read and write English

ORGANIZATIONAL RELATIONSHIPS:

Accountable to: Bell Captain, Hotel Operations Manager, Hotel Operations Director

Accountable for: N/A

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work that may be inherent in the position.

Bally’s Dover is an equal opportunity employer.