Valet Parking Supervisor - Casino jobs in Springfield, MA

Valet Parking Supervisor - Casino oversees valet employees and the operations of the valet stand. Parks and retrieves guests' cars. Being a Valet Parking Supervisor - Casino greets guests and ensures timely service. May require a high school diploma or its equivalent. Additionally, Valet Parking Supervisor - Casino typically reports to a manager. The Valet Parking Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Valet Parking Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Service Representative
  • LAZ Parking
  • Amherst, MA FULL_TIME
  • What's in it for you?

    • $15/hour
    • $300 bonus for each person you refer
    • Flexible Schedule
    • Growth Opportunities
    • Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately
    • Paid training
    • Free company uniform

    The following programs are available to help support you as a LAZ employee,freeof charge.

    • Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
    • Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
    • Smoking Cessation Program

    Additional Benefits:

    • 401(k) with Employer Match
    • Medical, dental, vision - 3 plan options!

    The Spirit of the Position:

    The Customer Service Representative creates a welcoming atmosphere for our customers and clients by providing excellent customer service while answering calls/emails, helping to address inquiries, and sharing policies and procedures with the on-campus customer base. In office, you will act as the face of our operation, directly interacting with a lively and diverse community of guests.

    Principal Job Duties:

    • Greet customers (by name, if possible) and develop a rapport with the on-campus customer base.
    • Regardless of situation, actively embody LAZ's values of respect, commitment to people, honesty and integrity, and trust as you engage with customers.
    • Address customer concerns and complaints in an efficient and timely manner while maintaining a caring attitude.
    • Assist guests, students, and staff/faculty members with purchasing parking products and navigating our online systems.
    • Clearly and accurately communicate policies and procedures to customers to foster compliance among parkers.
    • Handle in-office cash, check, and credit card transactions with care and integrity.
    • Maintain an open line of communication with Management to stay up-to-date on office policies.
    • Investigate citations and communicate findings to the campus Adjudicator as part of the citation appeals process.
    • Adhere to standardized responses when responding to phone calls, voicemails, and emails.
    • Maintain the accuracy of various logs and databases, ranging from sales reports to case management systems.
    • Performing all job duties in compliance with LAZ's Standard Operating Procedures.
    • Performing other related duties as assigned by Management.

    Requirements

    Education:

    • High school diploma or GED required.

    Experience:

    • Strong customer service experience.
    • Strong understanding of computer systems.
    • Call center experience is preferred but not required.
    • Parking industry experience is preferred but not required.
    • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

    Skills:

    • Ability to communicate professionally and effectively.
    • Excellent phone, interpersonal, and organizational skills.
    • Ability to speak, read, write, and comprehend the English language.
    • Bi-lingual abilities are preferred but not required.
    • Must be open to feedback, differing opinions, and other points of view.
    • Demonstrates a sense of urgency and timeliness.
    • Demonstrates the ability to seek improvement.
    • Excellent team building and interpersonal skills.

    Physical Demands:

    • Ability to lift, push and pull at least 10 pounds.

    LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

    This Employer participates in E-Verify.

     

  • 3 Days Ago

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National Casino Marketing Manager
  • MGM Resorts International
  • Springfield, MA FULL_TIME
  • TheSHOWcomes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team...
  • 5 Days Ago

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Service Valet
  • Mercedes-Benz of Springfield
  • Chicopee, MA FULL_TIME
  • We are looking for team members to assist in our Service department Greet clients arriving at our dealership and ensure their visit exceeds expectations Organize and maintain cleanliness of our Servic...
  • 3 Days Ago

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Parking Division Maintenance Assistant
  • City of Northampton, MA
  • Northampton, MA FULL_TIME
  • Location: Central Services Department, Northampton, MA 01060 Department: Central Services Job Status: Full-Time Shift: 5:00 AM - 1:00 PM Days Worked: Mon., Tue., Wed., Thu., Fri. DEFINITION Position i...
  • 4 Days Ago

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Parking Enforcement Officer
  • City of Northampton, MA
  • Northampton, MA FULL_TIME
  • Location: Collector/Parking Clerk's Office, Northampton, MA 01060 Department: Parking Job Status: Full-Time and Part-Time Days Worked: Mon., Tue., Wed., Thu., Fri., Sat. DEFINITION The City of Northam...
  • 1 Month Ago

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Toyota Automotive Service Valet
  • Balise Motor Sales
  • West Springfield, MA OTHER
  • Job Details Job Location: Toyota West Springfield - West Springfield, MA Position Type: Full Time Salary Range: Undisclosed Job DescriptionService Greeter/Valet **College Students encouraged to apply*...
  • 20 Days Ago

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0 Valet Parking Supervisor - Casino jobs found in Springfield, MA area

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Assistant Deputy Director-Operations
  • Town of West Springfield, MA
  • West Springfield, MA
  • Salary: $58,764.70 - $76,893.60 Annually Location : West Springfield, MA Job Type: Full time Job Number: 00217 Departmen...
  • 3/29/2024 12:00:00 AM

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RN Homecare Full-Time
  • JGS Lifecare
  • Longmeadow, MA
  • Homecare RN Spectrum Home Care - JGS Lifecare **For more information on open positions at JGS Lifecare, text "Jobs" to 3...
  • 3/29/2024 12:00:00 AM

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Physical Therapist Home Care
  • JGS Lifecare
  • Longmeadow, MA
  • Physical Therapist/ Home Care JGS Lifecare, located in the quaint town of Longmeadow, MA, has been the proud caretaker o...
  • 3/29/2024 12:00:00 AM

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LIFEGUARD
  • Worcesterma
  • Worcester, MA
  • * **Applicants are Encouraged to** * By Mailing to the Department of Human Resources, ATTN: LIFEGUARD, 455 Main Street, ...
  • 3/28/2024 12:00:00 AM

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VNA - Speech Therapist
  • The Overlook
  • West Springfield, MA
  • Job Description Position Title: Speech Therapist FLSA STATUS: Non-Exempt REPORTS TO: Clinical Manager SUPERVISES: N/A DE...
  • 3/28/2024 12:00:00 AM

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Security Guard - 40 hrs/wk - Days
  • BRISTOL HOSPITAL GROUP
  • Bristol, CT
  • Job Details Job Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Full Time Education Level High School...
  • 3/27/2024 12:00:00 AM

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Cashier/Baseball Umpire - Springfield-Greene County Park Board
  • Missouristate
  • Springfield, MA
  • **Cashier/Baseball Umpire - Springfield-Greene County Park Board** ** | |** **Please see Special Instructions for more d...
  • 3/26/2024 12:00:00 AM

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POOL MANAGER
  • Town of West Springfield, MA
  • West Springfield, MA
  • Salary: $18.00 - $20.00 Hourly Location : West Springfield, MA Job Type: Seasonal Job Number: 00204 Department: Park and...
  • 3/25/2024 12:00:00 AM

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Valet Parking Supervisor - Casino jobs
$36,472 to $57,812
Springfield, Massachusetts area prices
were up 1.6% from a year ago