VAULT TELLER jobs in Duluth, MN

Basic purpose or function:  Service guests through currency/coin transactions, coin redemption, gift certificates, coupons and chip redemption.

Job Responsibilities:

• Complete knowledge and enforcement of all Cage/Vault policy and procedures.
• Complete knowledge of all equipment operating procedures.
• Service guests through currency/coin transactions, coin redemption, gift certificates, coupons and chip redemption.
• Maintain and balance banks, keep them stocked.
• Audit banks if discrepancy is found.
• Resolve customer disputes and maintain a friendly atmosphere while doing so.
• Count and verify in and out of banks.
• Count and verify transactions and transfers.
• Completion of required paperwork.
• Influence, motivate and solve day-to-day situations.
• Work hours that are flexible and support the customer needs of the Casino.
• Maintain confidential information at all times.
• Perform other duties assigned by the Shift Supervisors, Lead Supervisor, Department Manager and /or Director.

Minimum Qualifications:

• High School Diploma or equivalent
• Minimum of 18 years of age
• Strong customer service experience with direct guest interface
• Must be dependable, organized, detail orientated, and accurate.
• Present a clean, neat, and professional image.
• Must be able to work a flexible schedule if needed.
• Excellent oral communication and written communication skills.
• Must be able to lift 50lbs or more.
• Must have basic math and basic computer skills.
• Must complete Title “31” training.
• Must obtain a key gaming license.

Native American preference applies to all candidates for this position