VAULT TELLER monitors and records assets in the vault according to company and government standards and regulations. Verifies incoming deposits, counts currency, and balances the vault. Being a VAULT TELLER supplies other internal units with coin and currency. Places orders and fulfills requests to the Federal Reserve Bank to maintain required cash levels. Additionally, VAULT TELLER requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The VAULT TELLER works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a VAULT TELLER typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Overview
A Teller provides customers with proficient and accurate transaction processing. Maintains a strong customer focus to strengthen relationships to retain present customers and develop new business by providing Exceptional Service and Sensible Advice.
Principal Accountabilities
Represent the Bank to the customer in a courteous, professional manner in face-to-face, drive through and telephone communications.
Provide timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures.
Working knowledge of bank processes, products and services as well as banking regulations including Bank Secrecy Act (BSA).
Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information.
Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events.
Duties
Participate in monthly risk assessment testing as required.
Qualifications & Skills
Core Competencies
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demand : Percentage of Time :
Percentage of Time :
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers.
Able to observe actions of others to ensure safety and security of the facility.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.
90-100%
Able to remain in upright stationary position at counter height of approximately 48" for long periods of time.
90-100%
Able to grasp, move and sort forms and papers.
90- 100%
Regularly move about the branch to access file cabinets, storage drawers and various office equipment such as cash counters and printers.
75-100%
Occasionally position self to reach heights between floor and 6'.
Must be able to lift up to 50 pounds at times.
Horizon Bank is a proud Equal Opportunity Employer Disability Veteran Employer.
Last updated : 2024-04-30
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