Builds and maintains positive relationships with vendors.
Reviews and negotiates terms of vendor contracts and communicates with vendors regarding day-to-day matters.
Facilitates the necessary steps (aSSIST, due diligence, contracting, performance management, payments, etc.) to implement a new vendor.
Researches invoice and contractual issues and resolves discrepancies.
Partners with stakeholders and internal resources to align, as appropriate, on market strategy.
Ensures key stakeholders are kept abreast of vendor relationship changes, as well as potential impacts to vendor relationships.
Responsible for the creation, review, and maintenance of departmental policies, procedures, checklists, and documentation, as well as adhering to corporate-driven policies and procedures.
Works with key stakeholders to establish performance metrics and then monitors vendor performance.
Required Qualifications
Bachelor's degree, or equivalent experience
5 years vendor management experience
2 years Project Management, formal or informal
Vendor performance measurement experience
Preferred Qualifications
Master’s degree, or equivalent experience
Prior experience in a healthcare or insurance setting
Knowledge of one or more of the following:
- HCBS (Home and Community Based Services)
- LTSS (Long Term Services and Supports) services
- Medicaid
- Medicare
Certification with Six Sigma and/or the Project Management Institute
Grievance and Appeals experience or knowledge
Data-driven performance/KPI management
Scheduled Weekly Hours
40
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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