Voice Communications Analyst jobs in Concord, NH

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

Recently Added Voice Communications Analyst jobs

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Communications Officer
  • Town of Hanover, NH
  • Hanover, NH FULL_TIME
  • This position is responsible for receiving calls for assistance from the public, dispatching appropriate public safety personnel, and maintaining a variety of department records for a various police, fire and emergency medical services agencies.
    • Receives and screens incoming telephone calls from the public and other public safety agencies; categorizes and prioritizes calls.
       
    • Dispatches appropriate emergency personnel to incident locations; monitors status of emergency personnel; provides pre-arrival instructions to callers.
       
    • Maintains a log of incoming telephone and radio calls; logs incoming calls for all participating agencies; prepares monthly activity reports.
       
    • Monitors and routes incoming messages from national and state computer networks; enters and removes information as requested into National Crime Information Center (NCIC) and State Police Online Telecommunications (SPOT) networks, including information on missing persons or stolen property; validates information as required.
       
    • Maintains a contact list of phone numbers for business and residential alarm customers; monitors and maintains the digitized alarm system for area businesses and residents.
       
    • Initiates and assists other police personnel in gathering information for incident, accident, arrest/booking and other reports.
       
    • Prepares videotapes of arrests and lock-ups for town, county, and state police as required.
       
    • Monitors motor vehicle stops; records time and performs driver background checks.
       
    • Processes NICS checks for agencies without terminals who are issuing pistol permits.
       
    • Performs related duties.
    • Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education or above.
       
    • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having held had a similar position for one to two years.
       
    • Ability to meet current requirements set forth by the Police Standards and Training Council for the State of New Hampshire.
       
    • Possession of or ability to readily obtain SPOTS/NCIC certification.
    • Knowledge of applicable federal, state and local statutes and department and town policies and procedures
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    • Knowledge of SPOT and NCIC rules and regulations.
       
    • Knowledge of the geography and street system of the service area.
       
    • Knowledge of public safety radio codes..
       
    • Knowledge of dispatching procedures.
       
    • Skill in the use of computers and job-related software programs.
       
    • Skill in the operation of radio/communications equipment.
       
    • Skill in the operation of audio and video surveillance equipment.
       
    • Skill in making decisions in high pressure and emergency situations.
       
    • Skill in public relations.
       
    • Skill in interpersonal relations.
       
    • Skill in oral and written communication.
    PHYSICAL DEMANDS/WORK ENVIRONMENT
    The work is typically performed indoors and in an office setting while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light and heavy objects and uses tools or equipment requiring a high degree of dexterity.
  • 17 Days Ago
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Communications Specialist
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Purpose The Communications Specialist drives visibility for The Guarini School for Graduate and Advanced Studies and its students by informing and engaging varying audiences (prospective stud...
  • 17 Days Ago
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Communications Specialist
  • Dartmouth-Hitchcock Health
  • Lebanon, NH FULL_TIME
  • Overview Local remote position - candidates must be able to be onsite multiple days per week, but will have some time remote Creates and implements cohesive and effective Member internal communication...
  • 4 Days Ago
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COMMUNICATIONS ADMINISTRATOR
  • The State of New Hampshire
  • Concord, NH FULL_TIME
  • State of New Hampshire Job Posting Office of Professional Licensure and Certification Division of Administration 7 Eagle Square, Concord NH 03301 www.oplc.nh.gov COMMUNICATIONS ADMINISTRATOR Position ...
  • 10 Days Ago
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Director of Communications
  • Alice Peck Day Memorial Hospital
  • Lebanon, NH FULL_TIME
  • POSITION STANDARDS Proven, strong leadership, planning, and organizational skills; Excellent judgment, professionalism, and poise; Excellent oral and written communication skills, with ability to writ...
  • 1 Month Ago
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Communications Specialist
  • City of Lebanon, New Hampshire
  • Lebanon, NH FULL_TIME
  • About Us Welcome to the City of Lebanon Career Portal! Thank you for your interest in joining our team. Local government employment offers our employees the opportunity to serve the community, as well...
  • 1 Month Ago
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0 Voice Communications Analyst jobs found in Concord, NH area

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Cloud Technology Strategist - Senior - Consulting - Location OPEN
  • EY
  • Concord, NH
  • EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these q...
  • 4/25/2024 12:00:00 AM
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Senior Software Engineer, Authentication
  • Capital One
  • Concord, NH
  • West Creek 4 (12074), United States of America, Richmond, Virginia Senior Software Engineer, Authentication Do you love ...
  • 4/25/2024 12:00:00 AM
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Senior Manager, Information Security Office (ISO) Consultant
  • Capital One
  • Concord, NH
  • Center 3 (19075), United States of America, McLean, Virginia Senior Manager, Information Security Office (ISO) Consultan...
  • 4/25/2024 12:00:00 AM
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Senior Director Software Engineering- Bank Tech
  • Capital One
  • Concord, NH
  • Center 2 (19050), United States of America, McLean, Virginia Senior Director Software Engineering- Bank Tech As a Senior...
  • 4/25/2024 12:00:00 AM
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Software Engineer, Machine Learning Specialist- PyTorch Open Source
  • Facebook
  • Concord, NH
  • Summary: Facebook is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. ...
  • 4/24/2024 12:00:00 AM
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Senior Platform Engineer, Workday
  • Capital One
  • Concord, NH
  • Plano 1 (31061), United States of America, Plano, Texas Senior Platform Engineer, Workday Do you love building and pione...
  • 4/24/2024 12:00:00 AM
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Board Certified Behavior Analyst (BCBA)
  • Benchmark Human Services
  • Manchester, NH
  • Sign-On Bonus: n/a Description: If youre looking for a rewarding and challenging role supporting people with disabilitie...
  • 4/23/2024 12:00:00 AM
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Board Certified Behavior Analyst (BCBA)
  • Benchmark Human Services
  • Manchester, NH
  • Sign-On Bonus: n/a Description: If you’re looking for a rewarding and challenging role supporting people with disabiliti...
  • 4/22/2024 12:00:00 AM
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About Concord, New Hampshire

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$65,198 to $84,105
Concord, New Hampshire area prices
were up 1.4% from a year ago
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What does a Voice Communications Analyst do?

Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020