Voice Communications Analyst jobs in Green Bay, WI

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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HOSTED VOICE TECHNICIAN
  • Michigan Broadband Services
  • Carney, MI FULL_TIME
  • HOSTED VOICE TECHNICIAN / VOIP

    Michigan Broadband Services is looking for a Hosted Solution Technician to join our team.  This position is based in Carney, MI although you will be required to also work in the other geographical locations we serve. 

    The hosted solution technician will be responsible for the installation and maintenance of MBS hosted products and CPE at the customer premises. This position will be required to perform site surveys, interact with customers to develop, and implement the complete Hosted Solution. Excellent customer service skills and communication skills, both written and verbal are required. Customer solutions include both voice and internet components along with customer education on the use of the services provided. Documenting call flow, station, and system programming to meet the expectations of how the end user(s) want their hosted solution to function.  Experience must be relevant to the role or equivalent of competencies required. Provisioning, installation and repair for both CPE and Cloud provisioning functions are required. Tasks will be both on-net, and off-net the MBS network. On-network services are primarily fiber to the business for all customer applications including Hosted IP PBX. This position assists with routine tasks associated with the voice orders, customer LAN and WAN systems.

    DUTIES/ RESPONSIBILITIES

    • Job Knowledge must be current with Meta/Systems software levels, features, and engage external training as required.
    • Communicates effectively for complete and accurate records for the network/databases may be maintained according to Company standards and procedures.
    • Installation planning, staging, programming, testing all completed prior to taking the equipment the customer premise.
    • Training the customer how to use the systems, products, software, and other items deployed to the customer end users and system admins.
    • On-call duties and travel will be required to install and maintain the systems.
    • Current Communications Hosted Platforms are META, Sky Switch, and Momentum that will need to be maintained.
    • Installation and maintenance of PBX Systems and functionality on customer premise equipment may be required as well.
    • Program all PoE switches and prepare the customer’s LAN for Hosted Voice solutions.
    • Test and verify all functionality before cutting over the systems to ensure 100% customer satisfaction.

    REQUIREMENTS

    • Hosted VoIP solutions experience is a plus.
    • Must be able to pass background screening.
    • Must have a current valid driver’s license.
    • Must be able to lift to 50 pounds.
    • May be required to work on-call or long hours in case of network malfunction.
    • Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.

    BENEFITS

    • Medical, dental and life insurance
    • 401(k) with match
    • Paid Time Off
    • Competitive Wage
  • 19 Days Ago

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Construction, Underground Directional Drill Locator
  • TAK Communications
  • De Pere, WI FULL_TIME
  • DescriptionTAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on ...
  • 22 Days Ago

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Underground Construction Drill Operator/ Locator Trainer
  • TAK Communications
  • De Pere, WI FULL_TIME
  • DescriptionTAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on ...
  • Just Posted

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Construction, Underground Utility Laborer
  • TAK Communications
  • De Pere, WI FULL_TIME
  • DescriptionTAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on ...
  • 6 Days Ago

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Construction, Underground Directional Driller Foreman
  • TAK Communications
  • De Pere, WI FULL_TIME
  • DescriptionTAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on ...
  • 6 Days Ago

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Aerial Line Technician
  • TAK Communications
  • De Pere, WI FULL_TIME
  • DescriptionTAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on ...
  • 7 Days Ago

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0 Voice Communications Analyst jobs found in Green Bay, WI area

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Devops Engineer
  • Syms Strategic Group, LLC (SSG)
  • Green Bay, WI
  • Syms Strategic Group (SSG) is seeking a talented DevOps Engineer Please join SSG on this large, highly complex nationwid...
  • 3/28/2024 12:00:00 AM

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Coder
  • Optum
  • Green Bay, WI
  • $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an ...
  • 3/28/2024 12:00:00 AM

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Travel CVOR Technologist - $2,800 per week
  • Stability Healthcare
  • Green Bay, WI
  • Planet Healthcare is seeking a travel CVOR Technologist for a travel job in Green Bay, Wisconsin. Job Description & Requ...
  • 3/28/2024 12:00:00 AM

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FRONT END/ASST DEPT LEADER
  • Kroger
  • Green Bay, WI
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/26/2024 12:00:00 AM

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IT Business Analyst
  • The Judge Group
  • Green Bay, WI
  • The IT Business Analyst proactively identifies opportunities for improvement in business processes and practices, works ...
  • 3/26/2024 12:00:00 AM

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BCBA (Board Certified Behavior Analyst)
  • Caravel Autism Health
  • Green Bay, WI
  • Caravel Autism Health is committed to being the leader in ABA treatment for children on the autism spectrum. We invite y...
  • 3/25/2024 12:00:00 AM

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Installation Tech
  • Blue Signal Search
  • Green Bay, WI
  • Installation Tech Our client, a forward-thinking industry leader, specializes in revolutionizing connectivity through an...
  • 3/25/2024 12:00:00 AM

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Systems Engineer (Network Administrator)
  • Technology Architects, Inc
  • Green Bay, WI
  • Job Description Job Description A Systems Engineer is responsible for supporting equipment in physical, virtualized, or ...
  • 3/25/2024 12:00:00 AM

Green Bay is a city in and the county seat of Brown County in the U.S. state of Wisconsin, at the head of Green Bay, a sub-basin of Lake Michigan, at the mouth of the Fox River. It is 581 feet (177 m) above sea level and 112 miles (180 km) north of Milwaukee. The population was 104,057 at the 2010 census. Green Bay is the third-largest city in the state of Wisconsin, after Milwaukee and Madison, and the third-largest city on Lake Michigan's west shore, after Chicago and Milwaukee. Green Bay is home to the National Football League's Green Bay Packers. Green Bay is the principal city of the Gree...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$60,749 to $78,345
Green Bay, Wisconsin area prices
were up 1.3% from a year ago

Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020