Voice Communications Analyst jobs in Harlingen, TX

The Public Safety Communications Manager is responsible for overseeing all Communications Center activities which includes the E911 system as the primary Public Safety Answering Point (PSAP) that receives and adjudicates the community’s calls for police, fire, and medical assistance; operations of the Computer Aided Dispatch (CAD); and the False Alarm sections. Responsibilities include managing reports, conducting audits, maintaining employee schedules, and overseeing timesheets for payroll processing. Duties include various office and administrative tasks, attend meetings with different divisions within the agency, and ensure the maintenance of the building and equipment. Instructions are received from the Civilian Police Administrator (CPA) regarding policy and legal matters. The Communications Manager must have the ability to analyze situations quickly and respond with appropriate action within department guidelines. Briefs the Police Chief on exceptional incidents. The Communications Manager must exercise considerable independent judgment while their work will be reviewed by the Civilian Police Administrator.