Voice Communications Analyst jobs in Minneapolis, MN

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Business Analyst/Product Owner (MS Teams Voice/Phone Specialist)
  • Expleo
  • Paul, MN CONTRACTOR
  • Overview

    Trissential is a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company, Expleo, we are a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.

     

    Come join an experience! Add your talent to a team of forward-thinking game changers that make an impact by driving innovative solutions.

     

    Trissential is currently seeking a Business Analyst/Product Owner (MS Teams Voice/Phone Specialist) to join our dynamic team in St Paul, MN (Hybrid - 2 days in office, preferably Tuesday, Wednesday, or Thursday).

    Responsibilities

    Job Summary:

    • We are looking for a candidate that will work closely with the Global Infrastructure Product Owner gathering use cases and business requirements to deliver to the Enterprise Voice Engineers.
    • Additionally, knowledge of working with DevOps and in an Agile environment are greatly desired.

    Key Responsibilities:

    • Telecom Analyst:
      • Maintain accurate and up-to-date documentation of an enterprise voice system including but not limited to procedures, configurations, etc.
    • Telecom Business Analyst:
      • Deep understanding of telecom processes, excellent analytical skills, and the ability to translate business requirements into effective technical solutions.
    • Telecom End-User Trainer:
      • Responsible for designing and delivering training focused on telecommunication technology, systems, and processes.

    Qualifications

    Resume Must Haves:

    • Preferred experience with MS Teams Voice/ Phone but overall Telephony experience is acceptable
    • Ability to gather use cases and/or business requirements
    • Create documentation related to MS Teams Voice/ Phone platform
    • MS Teams certifications are a nice to have

    Skills

    • Works independently or well within a team
    • Wants to continuously grow knowledge base and skill set
    • Collaborative, consultative mindset
    • Works well in a fast paced environment
    • Strong technical background
    • Deep knowledge and curiosity about technology and systems
    • Agile mindset
  • 2 Months Ago

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Communications Specialist
  • Lilja Communications
  • Prairie, MN FULL_TIME
  • Lilja Communications is a creative communications agency committed to crafting the stories of impact-focused organizations making a difference in their communities. We work with a wide variety of clie...
  • 21 Days Ago

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Project Manager
  • Tailwind Voice & Data
  • Minnetonka, MN FULL_TIME
  • TailWind specializes in providing strategic Information Technology solutions for its clients throughout the USA and Canada. Since our founding in 2005, TailWind has become the premier national service...
  • 14 Days Ago

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Business Development Manager
  • Tailwind Voice & Data
  • Minnetonka, MN FULL_TIME
  • TailWind is seeking a seasoned and successful Business Development Manager who has at least 3-5 years of experience in sales selling IT or Tech Services to Directors and C-Level executives at fortune ...
  • 3 Days Ago

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Voice Instructor
  • Kramer's School of Music
  • Prairie, MN FULL_TIME,PART_TIME,CONTRACTOR
  • Kramer's School of Music is a large and growing music school in Eden Prairie and Plymouth. We are looking for qualified piano instructors to to join our growing staff at both Plymouth and Eden Prairie...
  • 7 Days Ago

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Voice Teacher
  • Anthem Academy of Music
  • Minneapolis, MN PART_TIME
  • Anthem Academy of Music is a growing music school in search of a voice teacher to join our faculty. The ideal teacher is committed to creating a positive, inspiring environment for students to progres...
  • 1 Month Ago

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0 Voice Communications Analyst jobs found in Minneapolis, MN area

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Quality Assurance Manager
  • Kipsu
  • Minneapolis, MN
  • Quality Assurance Manager Kipsu is rooted in a simple, yet profound goal: Elevate service professionals to the center of...
  • 3/18/2024 12:00:00 AM

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GRC Risk Management Systems Business Analyst
  • Synchrony Financial
  • Saint Paul, MN
  • Job Description: Role Summary/Purpose: We are seeking a highly motivated and detail-oriented individual to join our dyna...
  • 3/17/2024 12:00:00 AM

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Data and Reporting Analyst (Hybrid or Remote)
  • Northwestern Health Sciences University
  • Minneapolis, MN
  • Why NWHSU? When you join NWHSU you're not simply doing a job, you're making a difference. You'll see passion for our mis...
  • 3/17/2024 12:00:00 AM

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AVP, Credit Model Development – Consumer Bank Models
  • Synchrony Financial
  • Saint Paul, MN
  • Job Description: Role Summary/Purpose: In this role, you will manage Consumer Bank (CB) models in the Credit organizatio...
  • 3/16/2024 12:00:00 AM

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Concierge Security Engineer 3
  • Arctic Wolf
  • Eden Prairie, MN
  • Ready to further your career in the fast-paced, exciting world of cyber security? Arctic Wolf, with its unicorn valuatio...
  • 3/16/2024 12:00:00 AM

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Research Associate (Remote First, Greater Los Angeles)
  • Murphy Research
  • Minneapolis, MN
  • Murphy Research is a full-service custom market research firm known for our innovative research design and consultative ...
  • 3/15/2024 12:00:00 AM

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Quality Assurance Analyst
  • ECMC Group, Inc.
  • Minneapolis, MN
  • Choosing a career with ECMC Group means joining a nonprofit corporation with a mission to help students succeed. With a ...
  • 3/15/2024 12:00:00 AM

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financial product owner -remote
  • Expert In Recruitment Solutions
  • Minneapolis, MN
  • Must have a valid LinkedIn profile Duration: 12+ months Must Haves: IT Product Owner Experience is a must Experience in ...
  • 3/15/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$67,468 to $87,011
Minneapolis, Minnesota area prices
were up 1.4% from a year ago

Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020