Voice Communications Analyst jobs in Muskegon, MI

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Outside Sales Representative
  • Charter Communications
  • Traverse, MI FULL_TIME
  • JOB SUMMARY

    Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.


    MAJOR DUTIES AND RESPONSIBILITIES

    • Actively and consistently supports all efforts to simplify and enhance the customer experience.
    • Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
    • Acquires new residential customers through door-to-door contact from assigned leads.
    • Conducts proactive consultative needs analysis with new prospective customers.
    • Develops and presents sales presentations/proposals on products and services that meet customers' needs.
    • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
    • Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
    • Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
    • Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
    • Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
    • Attends and successfully completes training programs.
    • Performs other duties as requested by supervisor.

    REQUIRED QUALIFICATIONS

    Required Skills/Abilities and Knowledge

    • Ability to read, write, speak and understand the English language.
    • Engaging interpersonal skills.
    • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
    • A passion to succeed and a strong personal drive to sell to prospective customers.
    • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
    • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
    • Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
    • A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
    • Ability to work independently with little or no supervision.

    Required Education

    High School Diploma or equivalent work experience.

    PREFERRED QUALIFICATIONS

    Preferred Skills/Abilities and Knowledge

    • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
    • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.

    Preferred Related Work Experience and Number of Years

    2 years sales or relevant work experience

    WORKING CONDITIONS

    • Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
    • Minimal time in an office environment.
    • Exposure to moderate noise levels.

    SDT212 2024-30158 2024

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

     

  • Just Posted

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Retail Sales Specialist - $18.00 per hour, plus commission and incentives!
  • Charter Communications
  • Traverse, MI FULL_TIME
  • AT A GLANCE:Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $(46,800) annually. Top performers in this r...
  • 15 Days Ago

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Communications Specialist
  • Ottawa County Central Dispatch Authority
  • Olive, MI FULL_TIME
  • Ottawa County Central Dispatch AuthorityWest Olive, MI Public Safety Communications SpecialistHourly Pay Range $23.19 to $30.14 Are you looking for a new position that will challenge your skills? Do y...
  • 11 Days Ago

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CDL Laborer
  • MasTec Communications Group
  • Muskegon, MI FULL_TIME
  • OverviewMasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cab...
  • 23 Days Ago

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Propane Service Technician
  • Midwest Energy & Communications
  • White, MI FULL_TIME
  • Do you have a CDL and a passion for excellent customer service? As an MEC propane service technician/driver you will spend your days delivering gas and installing propane products to our customers. At...
  • Just Posted

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Underground Foreman
  • MasTec Communications Group
  • Muskegon, MI FULL_TIME
  • OverviewAt MasTec Communications Group we build for the future. Yours and ours. As an Underground Foreman, you will develop new skills, work in a safety-minded environment, and join us in expanding te...
  • 7 Days Ago

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0 Voice Communications Analyst jobs found in Muskegon, MI area

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Travel CVOR Technologist - $1,910 per week
  • Core Medical Group
  • Muskegon, MI
  • Job Description Core Medical Group is seeking a travel CVOR Technologist for a travel job in Muskegon, Michigan. Job Des...
  • 3/28/2024 12:00:00 AM

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Automation and Controls Specialist
  • The Judge Group
  • Muskegon, MI
  • Our client is currently seeking a AUTOMATION CONTROLS SPECIALIST near Grand Rapids, MichiganAs an Automation Controls Sp...
  • 3/28/2024 12:00:00 AM

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Travel CVOR Technologist - $2,160 per week
  • Stability Healthcare
  • Muskegon, MI
  • Assured Nursing is seeking a travel CVOR Technologist for a travel job in Muskegon, Michigan. Job Description & Requirem...
  • 3/28/2024 12:00:00 AM

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Travel CVOR Technologist - $1,968 per week
  • Stability Healthcare
  • Muskegon, MI
  • Marvel Medical Staffing Allied is seeking a travel CVOR Technologist for a travel job in Muskegon, Michigan. Job Descrip...
  • 3/28/2024 12:00:00 AM

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Travel CVOR Technologist - $2,038 per week
  • Stability Healthcare
  • Muskegon, MI
  • OneStaff Medical is seeking a travel CVOR Technologist for a travel job in Muskegon, Michigan. Job Description & Require...
  • 3/28/2024 12:00:00 AM

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C# .Net Software Developer - Work From Home
  • Parallel Partners
  • Muskegon, MI
  • C# .Net Software Developer - Work From Home This C# .Net Software Developer position will work with clients to develop r...
  • 3/27/2024 12:00:00 AM

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INFO SYSTEMS TECH II - FT
  • Muskegon County
  • Muskegon, MI
  • Description of Work The Information Systems Technician II assists Information Systems Integrators in the development, de...
  • 3/25/2024 12:00:00 AM

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Senior C# .Net Software Developer - Work From Home
  • Parallel Partners
  • Muskegon, MI
  • Senior C# .Net Software Developer - Work From Home This Senior C# .Net Software Developer position will work with client...
  • 3/25/2024 12:00:00 AM

Muskegon (/mʌˈskiːɡən/) is a city in the U.S. state of Michigan, and is the largest populated city on the eastern shores of Lake Michigan. At the 2010 census the city population was 38,401. The city is the county seat of Muskegon County. It is at the southwest corner of Muskegon Township, but is administratively autonomous. The Muskegon Metro area had a population of 172,188 in 2010. It is also part of the larger Grand Rapids-Wyoming-Muskegon-Combined Statistical Area with a population of 1,321,557....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$59,230 to $76,385
Muskegon, Michigan area prices
were up 1.3% from a year ago

Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020