Voice Communications Analyst jobs in Savannah, GA

A business services commercial technician provides technical data/voice communications and network infrastructure field support for our client community in a variety of commercial environments. Working with network operations or deployment engineers as the “smart hands” in the field, the position requires above average oral and written communications skills and may be assigned all other tasks as needed.

EDUCATION AND EXPERIENCE

The formal education and experience for the BSO Commercial Technician job description varies according to the nature of the job responsibilities. However, the following are commonly required for this role.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to read, comprehend, and follow installation guidelines and pass knowledge check tests as appropriate for the work performed.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to work independently. Knowledge of:
• Computers and understanding of industry standard computer-based utilities – including but not limited to: PuTTy, DOS Commands, Network Interface Config., DHCP/Static IP.
• Customer service principles;
• Networking infrastructures;

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.