Voice Communications Manager jobs in Allentown, PA

Description

Begin a fulfilling career as a Communications Manager with Via of the Lehigh Valley, a 2023 and 2024 Top Workplace winner! This position plays a key role in achieving Via’s communication goals to support the Agency’s long-term sustainability. In a team environment, this position will work to advance Via's internal and external communication program in collaboration with the Director of Development & Communications.

You will ENJOY the following when working at VIA:

• Medical, vision and dental benefits at a minimal cost to the employee. We offer two plans to choose from!
• 15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment.
• 9 paid Holidays. Including YOUR Birthday Holiday! Employees also receive a Floating Cultural Holiday! Via is committed to maintaining a diverse and inclusive workforce and believes that an atmosphere of mutual respect for each other’s differences adds quality to our services. To celebrate a commitment to diversity, equity and inclusion, Via offers a floating cultural holiday. Eligible employees may choose a paid day off, that is significant to them.
• 403(b) Retirement Savings Plan with discretionary annual match.
• Flexible Spending Account (FSA).
• Education assistance up to $2,200 per year for full-time employees.
• Education incentive: earn MORE when you obtain a degree or certification.
• Paid Training and mileage reimbursement.
• Professional Development Opportunities.
• Employee Assistance Program, which full-time employees can access on their first date of hire. The Employee Assistance Program provides additional support such as counseling, employee/family financial services, employee/family legal services, employee/family work-life services, etc.
• Employee referral-bonus program.
• Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events.

Position Responsibilities Include:

• Develop internal and external content and direct creative execution to provide consistent, targeted, and impactful messages using social media, website, imaging, brochures, email, monthly email newsletters, advertising, annual reports, videos, flyers, promotional pieces, etc. in collaboration with the Director of Development & Communications.
• Use analytic skills and metric-driven programs (i.e., Google Analytics) to develop creative ideas, communication tactics and effective messaging goals. 
• Maintain communications with Board Members regarding meetings, engagement opportunities, and agency updates. Coordinate Board meetings, prepare and distribute materials and record Board meeting minutes. Prepare minutes for review by Board Secretaries and Chief Executive Officer in a timely manner. Make changes to minutes as needed and distribute minutes and any follow-up materials. 
• Cultivate and maintain Via’s donor relationships through a team approach. 
• Manage and maintain Via’s fundraising database (DonorPerfect) including entering gifts, assisting with acknowledging donors, generating reports, and ensuring database integrity. 
• Represent the agency at outside events to increase community support. 
• Manage any agency special events. 
• Manage media-related events, press releases, and press interviews in collaboration with the Director of Development & Communications. 
• Stay informed of developments in the field of nonprofit marketing and communications to foster ideas and innovation.

Position Requirements Include:

• In order to be considered for this position you must submit a cover letter and resume.
• Bachelor’s Degree in a related field is required.
• Five to seven years of experience in communications or development is required.
• Must care about Via’s mission to ensure people with developmental and intellectual disabilities reach their full potential.
• Strong multi-media writing, editing, and communication skills with a strong understanding of social media platforms.  
• Exhibit good judgment and decision-making ability.
• Ability to prioritize, manage several different projects simultaneously, and work well with others in a diplomatic, positive style.
• Ability to analyze key metrics and use these for strategic and data-informed communications.
• Expertise with Microsoft Office including fluency with PowerPoint, Word, Outlook, and Excel. Experience with Constant Contact, Canva, Adobe Acrobat Professional, and Adobe Creative Suite is preferred. Experience with DonorPerfect is a plus.
• Demonstrated CMS experience, WordPress preferred.
• Excellent interpersonal skills.
• Ability to work effectively within a larger team and with diverse groups and individuals.
• Traveling in the community is required. Must have a valid driver’s license, personal vehicle, and appropriate vehicle insurance.

We invest in our team through training, career development and educational assistance. Our team enjoys a supportive work environment that encourages the success of the individuals we serve and our employees. This success comes from living our values: People, Growth, Teamwork, Community, Diversity, Shared Ideas and Advocacy. Join our team and grow a fulfilling career with us!

CHANGE LIVES. WORK FOR VIA.

Via of the Lehigh Valley is an Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

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