Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Position Overview:
As a VoIP Technician, you will install, configure, and maintain VoIP systems for clients. Your responsibilities include troubleshooting technical issues, providing support, and ensuring system performance meets client needs.
Key Responsibilities:
Install, configure, and deploy VoIP systems.
Troubleshoot hardware, software, and network connectivity issues.
Provide technical support to clients via phone, email, or on-site visits.
Collaborate with teams to integrate VoIP systems with existing infrastructure.
Monitor system performance and optimize for efficiency.
Document procedures and maintain accurate records.
Stay updated on industry trends and technologies.
Qualifications:
Associate’s degree in IT Networking or related field preferred.
Experience with VoIP installation, configuration, and maintenance.
Strong understanding of IP networking principles.
Proficiency in VoIP protocols and hardware.
Effective communication and troubleshooting skills.
Relevant certifications are a plus.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
Schedule:
Work setting:
License/Certification:
Work Location: In person
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