Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About the role
As the Y’s Communications Manager, you’ll manage communication channels and content, conduct interviews, write and edit copy, and support a variety of communication needs from across the organization. You’ll also supervise the Marketing Specialist and work closely with the Marketing and Communications Director to plan and manage project workflow.
What you’ll do
Qualifications, skills, and abilities
Why join the Y?
We invite you to join a group of people who are passionate about giving back to the community and helping others. The YMCA of North Carolina is welcoming and open to all, and is committed to being an anti-racist, multicultural organization. We value you, embrace your individuality, and support you in your journey to develop your full potential. Above all else, we are on a relentless quest to make our community stronger, beginning with you. Our mission is to put Christian principles into practice through programs that build a healthier spirit, mind, and body for all, and our core values are caring, honesty, respect and responsibility.
Our exceptional benefits package includes:
The YMCA of WNC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
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