Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
SUMMARY
Momentum Telecom is a leading global provider of managed cloud services to medium to large enterprise customers. Momentum’s offerings include cloud voice, unified communications and collaboration, and managed network connectivity including SD-WAN. Momentum utilizes a network of channel sales partners in addition to a direct sales team and leverages relationships with top-tier technology partners to optimize best-in-class cloud-based technology offerings. Momentum’s purpose is to enable others to thrive.
This position will play a key role in the growth and expansion of business services and product offerings at Momentum Telecom. The individual in this role is primarily responsible for the sale of Momentum Hosted voice and network to mid-size and large businesses through Momentum’s sales model.
The Voice Sales Manager will coordinate successful revenue generating opportunities, create account plans, market plans and direct product and service delivery initiatives within the voice portfolio of services. This role will work with direct and partners selling the Momentum brand alongside its multiple lead sources through its sales go to market strategy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
EDUCATION and EXPERIENCE
OTHER
60% out of the office meeting with customers; must have a car and valid driving license. Must be willing to travel on a routine basis via various modes of transportation (car, airplane, etc.). Employee must be available to work overtime as required.
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