Voice Communications Manager jobs in Baton Rouge, LA
Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Voice Communications Manager jobs
Account Manager - Cox Business
- Cox Communications
-
Prairieville, LA
FULL_TIME
-
Prairieville, LA, United States
19936_R202438560-7cb823441f5740b593f99a7c4d9f61bc
Cox Communications
Real relationships are sincere, authentic, and built on trust. These are the kinds of connections that move business forward. Imagine being the person who helps bring these relationships to life. If you are looking for an opportunity to take your career to the next level, it's time to learn more about Cox Business.
We are a leading provider of technology solutions with great sales teams across the US and we're looking for people like you!
As a Cox Business Account Manager , you'll provide business executives the tools and technology to connect with their customers, stake holders, and employees, helping them grow their enterprise. If you're feeling connected to this kind of opportunity, you can explore additional details here:
Who You Are
You're known for your ambition and grit- you have a strong desire to achieve. Your work ethic impresses customers and colleagues alike. You're quick on your feet with ideas and solutions, fueled by a tenacious entrepreneurial spirit. You've got a proven track record in sales and are ready to run your next race with a company that puts real relationships first.
What You'll Do - Position Summary
The Cox Business Sales Account Manager retains and grows valuable large business relationships. In this role, you'll create technology solutions to meet customers' business communications needs and manage the sales process to ensure customer satisfaction, expand the customer base, and meet corporate/regional revenue goals. The AM sells complex bundled telephony, data, video, and internet bandwidth solutions to large accounts. Responsible for new account development and maintaining and growing our base through cross-selling, upselling, renewal, and retention. As an AM, you'll maintain ongoing relationships and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts for existing customers. As such, the AM must be comfortable acting as client's primary point of contact. The AM role requires a high level of understanding of Cox's business products and possesses the ability to communicate their benefits clearly and effectively to our business clients. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands. You may manage industry-specific customers or relationships at the Enterprise level within your home territory.
You'll also tackle these to-dos - Functional Accountabilities:- Generate new sales opportunities; identify new prospects or new opportunities within existing Cox Business customers.
- Call on prospective customers to develop new or expanded sales opportunities.
- Meet with prospective and existing customers to assess their technology needs and goals. Estimate the amount of potential new or incremental business the account represents.
- Proactively contact customers prior to contract expiration and/or respond to customer requests to problem solve, renew / revise contracts and sell additional products and services.
- Develop strategies, and presentations to sell complex bundled voice, data, and video solutions to customers.
- Use consultative-based selling techniques to leverage the position of Cox Business to educate and influence prospects and customers.
- Negotiate pricing and products with new and existing customers. Ensure that product pricing reflects pricing structures set at the corporate level.
- Serve as main point of contact and ensures customer satisfaction throughout the sales cycle. Develops future business opportunities and gains referrals. Make frequent contact; maintain in-depth knowledge of customers' business, industry, and key competitors; regularly update needs analysis
- Create and participate in opportunities to serve as a public representative and image builder of Cox in the local community in order to network, develop, and maintain Cox's presence in the marketplace; e.g. promote and/or attend non-profit events, serve as a member of the Chamber of Commerce and other local councils.
- Develop and maintain sales plans for assigned accounts.
- Identify and route appropriate opportunities to the proper selling groups to match customer/channel fit.
- Assist with other duties as business needs dictate.
What's In It For You?
At Cox Business, we reward your hard work with meaningful benefits.- First, we offer a highly competitive compensation package (base salary competitive commission plan rewarding strong performance) , 401(k) with a generous company match , comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance.
- We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and your uniqueness - yes, you - as a person . We encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also believe recognition is important, and Cox Business strives to celebrate those who help make us successful every day.
- At Cox, there are boundless opportunities for growth ; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
- Your sales territory will be local , so if you're looking to be home for your family at night or meet your friends for dinner at the end of the day, we've got you covered.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Skills, Experience, & Education- Bachelor's degree in a related discipline and 6 years' experience in a related field.
- The right candidate could also have a different combination, such as a master's degree and 4 years' experience;
- or 10 years' experience in a related field
- Requires proficiency and relative work experience using Windows-based PCs, Microsoft Office, and a CRM- customer relationship management tool.
- Valid driver's license, good driving record, reliable transportation
- Excellent relationship building business sales skills, written communication, formal presentation skills, .
Preferred Qualifications- 2 years successful telecommunications, technology or cloud sales experience
- Knowledge of local market, local contacts
Join the Cox family of businesses and make your mark today!
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. - 11 Days Ago
Financial Analysis Manager
- Cox Communications
-
Baton Rouge, LA
FULL_TIME
- Hybrid Planning/Data Analytics role reporting into the Planning COE. This leader will support Human Resources and will be responsible for directing and performing financial analysis and reporting acti...
- 2 Days Ago
Customer Project / Program Manager II
- Cox Communications
-
Baton Rouge, LA
FULL_TIME
- Responsible for the direction, coordination, execution, control, and completion of project management functions associated with all Large, Complex Fiber Projects, On/Off, Combination Fiber projects, a...
- 25 Days Ago
Marketing and Communications Manager
- Knock Knock Children's Museum
-
Baton Rouge, LA
FULL_TIME
- Marketing Manager Job Description Knock Knock Children's Museum (KKCM) is looking for a highly qualified Marketing and Communications Manager. This individual will contribute to existing marketing pro...
- 2 Days Ago
Marketing and Communications Manager
- Onin
-
Baton Rouge, LA
OTHER
- Job Description The position manages the overall coordination, development, dissemination and reporting of marketing and communication information and content at the corporate level, as well as partic...
- 2 Months Ago
Manager of Marketing and Communications - Remote - USA
- FullStack Labs
-
Baton Rouge, LA
FULL_TIME
- FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed softw...
- 22 Days Ago
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0 Voice Communications Manager jobs found in Baton Rouge, LA area
Vice President Operations
- Pearce Bespoke Franchising
-
Baton Rouge, LA
- Company Description Pearce Bespoke Franchising is the first and only mobile, custom clothing franchise system headquarte...
- 4/19/2024 12:00:00 AM
Asset Protection Associate - Mall Of Louisiana
- J. C. Penney Company, Inc.
-
Baton Rouge, LA
- Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topi...
- 4/19/2024 12:00:00 AM
ASG Solutions Architect - Azure
- SHI
-
Baton Rouge, LA
- Job Summary The ASG Solutions Architect - Cloud will provide customer-facing services to our customers to help them defi...
- 4/19/2024 12:00:00 AM
Regional Vice President of Business Development-Home Health (LA)
- LHC New
-
Baton Rouge, LA
- Summary The Regional Vice President of Business Development (Home Health) provides sales leadership and corporate presen...
- 4/19/2024 12:00:00 AM
QA/QC Field Technician - Telecom
- TrueNet Communications
-
Baton Rouge, LA
- Join the TrueNet family as an QA/QC Field Technician in Baton Rouge, LA are. As a TrueNet team member you will receive c...
- 4/19/2024 12:00:00 AM
Lead Management Specialist and Lead Taker
- Red Stick Restoration LLC
-
Baton Rouge, LA
- Job Description Job Description Job Description: Lead Management Specialist Position Overview: We are seeking a detail-o...
- 4/17/2024 12:00:00 AM
Customer Service Representative
- Blaze Grills
-
Baton Rouge, LA
- **Customer Service Representative** at Blaze Baton Rouge We are looking for a highly organized Office Specialist for our...
- 4/16/2024 12:00:00 AM
PRN Caregiver Weekdays and Weekends
- Moore Care LLC
-
Baton Rouge, LA
- Moore Care Caregiver Services is a family run business that is owned and operated by husband and wife duo Chris and Bran...
- 4/15/2024 12:00:00 AM
About Baton Rouge, Louisiana
Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$116,738 to $154,922
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Voice Communications Manager do?
Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020