Voice Communications Manager jobs in Fayetteville, AR

Account Manager Cox Communities

They say it takes a village to raise a child. Well, it only takes one person to lead that village into the future of network technology and entertainment. Regardless of the strength of that analogy, we're hoping that person is you!

We're looking for an Account Manager at Cox Communities (a division of Cox Communications) who can influence and collaborate with our various industry partners to bring both business and leisure solutions to an entire village/community . Could this be the right role for you? Read on!

Cox Communities is the division of Cox that delivers solutions, value, and trust for MDU (Multi Dwelling Unit) & SFU (Single Family Unit) owners, managers, developers, and residents within their communities. The Cox Communities team acts as their client's trusted advisor by supporting them in reaching their business goals of optimizing rents, occupancy, and future proofing their properties.

What's In It for You

That's a fair question. We're glad you asked because we love our answer and think you will too. Here's a little taste of our best-in-class benefits package and award-winning employee culture:

• We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
• Our employees receive competitive salary package and top-notch bonus/incentive plans.
• We help you prepare for the future with a 401k (that we'll generously match), life insurance and disability insurance.
• You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account & Health Savings Account options, counseling for mental wellness and more.
• As you grow your family, rest assured that you'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
• Our employees enjoy discounts on computers, entertainment, travel and more.

• Continuing education and professional development are important, and at Cox we offer both.
• We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.

Believe it or not, there's even more than that! We have a veritable smorgasbord of benefits at Cox, giving you the freedom to pick and choose what works best for you and your family.

What You'll Do

You'll be the point-person for multi-dwelling unit (MDU) and single-family unit (SFU) owners, managers, developers and residents within their communities, providing them with solutions, value and peace of mind. As a trusted adviser, you'll help them reach their business goals, optimize their occupancy and future-proof their properties. Here's a peek at your day:

• You'll partner directly with MDU property managers and leasing staff to drive product penetration and revenue growth.
• You'll manage the MDU accounts once the agreement has been signed, focusing on successful implementation.
• You'll be responsible for successfully managing a portfolio of properties in an assigned territory.
• You'll increase subscriber growth.
• You'll partner with property management to launch properties, train staff and coordinate on-site marketing and promotion efforts.
• You'll make plans to address competitor activity in a very fluid, competitive market.
• You'll ensure compliance to all residential agreements and contracts.
• You'll serve as a community ambassador of Cox Communications and as a recognized subject matter expert on MDU matters, establishing a presence in the community through participation and leadership for relevant boards, groups and committees.

Who You Are

You're an ethical salesperson, and you'll respect the trust our clients place in you. There are a lot of balls in the air for every deal, and you'll masterfully juggle them all the way to the dotted line. You'll need to have a few credentials as well, including the following:

• Bachelor's degree in a related discipline and 2 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years of experience or 6 years of experience in a related field with no degree
• Deep knowledge of CRM and database tools, Microsoft Word, Excel, PowerPoint, SPSS and SAS.
• Excellent interpersonal, leadership, presentation, and collaborative skills.
• Skills for data analysis and interpretation.

• A strong understanding of business acumen.
• A strong sales and negotiation/strategic prudence.

Want to work for a respected company that's been around for over 125 years? Apply today!

USD 44,600.00 - 66,800.00 per year

Compensation:

Compensation includes a base salary of $44,600.00 - $66,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $18,000.00.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.