Voice Communications Manager jobs in Fort Smith, AR

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

C
Customer Project / Program Manager II
  • Cox Communications
  • Fort Smith, AR FULL_TIME
  • Responsible for the direction, coordination, execution, control, and completion of project management functions associated with all Large, Complex Fiber Projects, On/Off, Combination Fiber projects, and Complex Type II for designated Carrier Enterprise Cox Business customers. This includes scope of work review, risk assessment & management, project planning, estimating, tracking, reporting and management. Facilitates communication across operational groups and ensures compliance with the defined processes and implementation. This position is within the CarrierONE Fulfillment Team and could have responsibility for both Wireless Wireline Projects
    • The Project Manager will manage Large, Complex Fiber Projects, On/Off, Combination Fiber projects, and Complex Type II for designated Retail , Carrier or Enterprise in support of Cox Business customers.
    • Plans sequencing of projects and directs employees, vendors, and third parties to accomplish projects on agreed upon timeframes. Sets and manages customer expectations and proactively identifies and mitigates project risks.
    • Manages projects to ensure profitability.
    • Prepares cost analysis to maximize return on investment.
    • Completes margin analysis on specific projects or unanticipated changes.
    • Services the company's business operations by negotiating installation, platform, and production solutions on company's behalf to ensure project serviceability.
    • Regularly exercises discretion and independent judgment to ensure project serviceability.
    • Responsible for key decisions such as vendor selection decisions, guidance on selecting equipment to best meet customer needs, expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines labor required to staff project, etc.
    • Provides project management for Cox Business service delivery process.
    • Coordinates with Construction to build to new sites.
    • Determines the need for site surveys and conducts as necessary.
    • Determines if coordination is required with other carriers and coordinates as needed.
    • Identifies proper permitting and government approvals required for project and ensures they are obtained.
    • Evaluates the need for vendor work and equipment installation to service location; oversees vendor work and equipment installation to prepare for completion of Large, Complex Commercial Projects . Coordinates the delivery of designated Large, Complex services with customer.
    • Conduct on-site post installation review and installation with customer.
    • Analyzes communications and requests from clients, support departments, and subcontractors and determine what course of action is necessary.
    • Updates appropriate management team and stakeholders on project status.
    • Communicates project requirements to other departments.
    • Manages long range logistics and planning for multiple customer projects.
    • Obtains feedback at critical milestones and at project completion to ensure that project efforts are meeting customer expectations for time, cost, and results.
    • Coordinates with vendors and POC's for building access and install dates.
    • Work closely with functional business divisions, vendors and customers in defining project priorities, approach, resources requirements and timing of deliverables.
    • Manages multiple projects concurrently.


    Minimum Requirements
    • Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
    • Demonstrated ability to multi-task and prioritize effectively.
    • Self-directed and self-motivated.
    • Strong knowledge of good customer service practices and project management.
    • Customer oriented and service-minded.
    • Time management and troubleshooting skills.
    • Ability to communicate both written and orally, to all levels of management and across different cultural backgrounds.
    • Ability to identify problems and initiate corrective and preventative actions.


    USD 64,200.00 - 96,400.00 per year

    Compensation:

    Compensation includes a base salary of $64,200.00 - $96,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

    Benefits:

    The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

    About Cox Communications

    Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

    About Cox

    Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
  • 3 Days Ago

M
Supervisor-Voice Services
  • Mercy
  • Fort Smith, AR FULL_TIME
  • We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts o...
  • 1 Month Ago

A
Customer Service Representative - Van Buren
  • APEX Communications
  • Van, AR FULL_TIME
  • Wireless Retail Sales Representative APEX Communications $15.00 - $27.00 an hour based on sales performance Full Time If you are looking for an opportunity that rewards your hard work and dedication, ...
  • 18 Days Ago

A
Customer Service Representative - Sallisaw
  • APEX Communications
  • Sallisaw, OK FULL_TIME
  • Wireless Retail Sales Representative APEX Communications $15.00 - $27.00 an hour based on sales performance Full Time If you are looking for an opportunity that rewards your hard work and dedication, ...
  • 19 Days Ago

A
Customer Service Representative - Ozark
  • APEX Communications
  • Ozark, AR FULL_TIME
  • Wireless Retail Sales Representative APEX Communications $15.00 - $27.00 an hour based on sales performance Full Time If you are looking for an opportunity that rewards your hard work and dedication, ...
  • 21 Days Ago

A
Customer Service Representative - Fort Smith
  • APEX Communications
  • Fort Smith, AR FULL_TIME
  • Wireless Retail Sales Representative APEX Communications $15.00 - $27.00 an hour based on sales performance Full Time If you are looking for an opportunity that rewards your hard work and dedication, ...
  • 21 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Voice Communications Manager jobs found in Fort Smith, AR area

S
Fine Grind Operator 2
  • Souter Limestone and Minerals, LLC
  • Gore, OK
  • Job Description The Fine Grind Operator 2 will be responsible for coordinating all operational and maintenance duties as...
  • 3/28/2024 12:00:00 AM

J
Construction Project Egineer
  • JLM Strategic Talent Partners
  • Fort Smith, AR
  • WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to pr...
  • 3/28/2024 12:00:00 AM

C
Paleontological Resources Field Lead
  • Canacre
  • Fort Smith, AR
  • Join the Canacre team in an exciting role working on leading edge infrastructure projects. We are technical experts in l...
  • 3/28/2024 12:00:00 AM

J
Construction Document Control Specialist
  • JLM Strategic Talent Partners
  • Fort Smith, AR
  • WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to pr...
  • 3/28/2024 12:00:00 AM

E
Licensed Optician - Fort Smith, AR - Lenscrafters
  • EssilorLuxottica
  • Fort Smith, AR
  • Requisition ID: 839935 Store #: 000718 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information At ...
  • 3/28/2024 12:00:00 AM

E
Data Entry Part Time Work from Home Computer Job
  • Expert Analytical Solutions
  • Fort Smith, AR
  • Job Description Data Entry Part Time Work from Home Computer Job Work from Home Online Computer Work - Administration, D...
  • 3/28/2024 12:00:00 AM

B
Production Superintendent - 2nd Shift
  • Butterball
  • Fort Smith, AR
  • Butterball, LLC, one of Americas most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Lo...
  • 3/28/2024 12:00:00 AM

C
Paleontological Resources Field Monitor
  • Canacre
  • Fort Smith, AR
  • Join the Canacre team in an exciting role working on leading edge infrastructure projects. We are technical experts in l...
  • 3/27/2024 12:00:00 AM

Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,209. With an estimated population of 88,037 in 2017, it is the principal city of the Fort Smith, Arkansas-Oklahoma Metropolitan Statistical Area, a region of 298,592 residents that encompasses the Arkansas counties of Crawford, Franklin, and Sebastian, and the Oklahoma counties of Le Flore and Sequoyah. Fort Smith has a sister city relationship with Cisterna, Italy, site of the World War II Battle of Cisterna, fought by United States Army Rangers c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$107,344 to $142,424
Fort Smith, Arkansas area prices
were up 1.2% from a year ago

Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020