Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning more than two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, and more, allowing our customers to extend their brand in new and meaningful ways.
This role is part of our Automotive & IoT division and is ideally based in Canada’s Eastern Time Zone to collaborate with North American and European team members.
The main scope of this role is to drive Partnering activities to open up new revenue streams for our customers and SoundHound AI.
We’d be especially excited if you know about the specific context of e-/v-commerce collaborations, and if you have dealt with referral and listing fees distributed between various players. Also, ideally, you are a strategic thinker who doesn’t shy away from rolling up their sleeves and working very hands-on.
This role is available in Canada's Eastern Time Zone. Employees within a 100-kilometer radius of our Toronto office are expected to work from the office on three pre-scheduled “core days” each month to encourage cross-team connection and in-person collaboration. Aside from these office-specific “core days,” this job allows for virtual/remote, hybrid, and in-office workplace setting options. Total compensation for this role includes a competitive salary, equity (SOUN shares), comprehensive healthcare, paid time off, and other benefits.
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SoundHound AI strives to be a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Diversity, equity, inclusion, and belonging are key to who we are as a company. With a mission to build Voice AI for the world, creating a team with global perspectives is critical to our success. Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers.
We care deeply about fostering an environment where everyone is supported and can do their best work. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.
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Come join our growing team and bring your unique voice to our mission!
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