Voice Communications Manager jobs in Lowell, MA

New Horizon Communications (NHC), a leader in the communications technology space, has been delivering cloud-based and legacy Telco communications services to businesses across the country since 2002. As THE Communications STACK Provider™, NHC packages a wide range of technologies every business needs to communicate and collaborate like a modern business should. NHC stacks these packages from the ground-up into three layers:

Network Services - Overlay Services - Managed Services.

Headquartered in Concord, MA, NHC has additional offices in Fairport, NY and Ft Myers, FL.

Brief Role Description:
We are seeking a highly motivated and experienced Product Manager to join our team. The STACK Product Development Manager will be responsible for overseeing the development of new products from ideation to launch. The ideal candidate will have a strong background in product management and development, as well as excellent project management skills.

Responsibilities:

• Conduct market research to identify customer needs and preferences
• Develop and manage product roadmaps and timelines
• Work closely with cross-functional teams to define product requirements and specifications
• Manage product testing and quality assurance
• Collaborate with marketing and sales teams to develop product messaging and positioning strategies
• Measure the success of products and use data to drive product decisions and improvements
• Manage the product lifecycle from ideation to launch and ongoing maintenance
• Communicate product updates and changes to stakeholders

Requirements:

• 5 years experience in product management or development
• Experience managing cross-functional teams
• Strong project management skills
• Excellent communication and collaboration skills
• Ability to work in a fast-paced, dynamic environment
• Bachelor's degree in business, engineering, or related field

Overall, the role of a STACK Product Manager is to ensure that products are developed in a timely and cost-effective manner, meet customer needs and preferences, and are successfully launched in the market. This role requires strong project management skills, as well as the ability to collaborate effectively with cross-functional teams and communicate product updates and changes to stakeholders.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We are currently working under a hybrid schedule with 2 days in the office and 3 days at home.

Experience:

• Project Development: 5 years (Preferred)

Work Location: Hybrid remote in Concord, MA 01742