Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
New York is leading the nation in the fight on global climate change and the transition to a clean energy-powered economy. The Climate Leadership and Community Protection Act (Climate Act) has created the most aggressive climate change goals in the nation and requires an ambitious agenda that blends proven catalysts with innovative approaches while operating across a broader energy arena that is rapidly evolving. New York State Energy Research & Development Authority (NYSERDA) is a driving force in realizing this agenda. NYSERDA works with stakeholders that span residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that:
NYSERDA is seeking an Internal Communications Manager to help create and implement an internal communications strategy in support of thought leadership and programs that actively engage internal audiences on NYSERDA’s ongoing efforts to advance diversity, equity and inclusion among its workforce while also addressing climate change, advancing a carbon neutral economy, and creating healthier communities in support of New York State’s Climate Act. Reporting to the Director of Communications, the Manager translates business strategies into key messages, develop internal communications calendar in support of those strategies, and executes and drives messaging that helps create excitement, drive engagement, align teams and shape culture.
The ideal candidate will have proven ability to create and execute organizational messaging, strong writing and interpersonal skills, and a natural ability to think strategically while delivering measurable results. This role works with NYSERDA leadership, senior management and internal teams (including but not limited to the Office of the President, Human Resources, Diversity Equity & Inclusion and Resiliency and Emergency Preparedness) to communicate new information and promote NYSERDA’s special strengths and values. This position is part of a fast-paced, dynamic team and requires a broad range of skills including speech writing, public relations, media relations, social media, and internal communications. The ideal candidate will be able to foster strong collaborations at all levels of the Authority, building and maintaining a deep understanding and awareness of complex issues affecting NYSERDA and, therefore, its employees.
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