Voice Communications Manager jobs in Orange, CA

The Retail Store Manager I is responsible for managing all store operations including a team of sales and sales support employees with the focus of driving sales of Cox Services while keeping a laser focus on efficient operations to ensure maximum profitability. Proactively monitors store revenues, store operational targets, customer satisfaction, inventory and shrink . Responsible for assessing local competitors, their assortments, and pricing trends to ensure their store remains consumer relevant and competitively positioned.

This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Keep reading to learn more and apply today!

What's In It for You

At Cox, we reward you with meaningful benefits.

First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare DAY ONE, life, and disability benefits, plus numerous other benefits, including FREE Internet, cable and other discounted services, adoption assistance, pet insurance, and discounts on travel and cars!

We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

What You'll Do

• Hires, trains, develops and handles performance management with store staff
• Sets performance goals and objectives for the team as well as individual employees
• Facilitates weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies
• Manages against individual store revenue, operational, and customer satisfaction targets
• Monitors Shrink at Store level, conducts exception analysis and takes action
• Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership
• Creates store labor plans based on corporate guidelines, seasonality, and anticipated customer demand
• Oversees daily cash handling and accounts payable
• Partners with Corporate Cox to identify traffic trends to ensure consistency with inventory requirements
• Oversees store and sales floor inventory to ensure alignment with corporate store design strategy
• Performs other duties as required.

Who You Are

Minimum

• High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience

Preferred

• BA/BS in business or related field
• Retail management with supervisory experience highly preferred
• Experience selling Wireless/Mobile products strongly preferred
• Willingness to work a flexible work schedule which may include evenings, weekends, and holidays
• Willingness to travel
• Valid Driver's License with driving record that meets Cox standards

Join the Cox family of businesses and make your mark today!

USD 67,200.00 - 100,800.00 per year

Compensation:

Compensation includes a base salary of $67,200.00 - $100,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $17,604.00.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.