Voice Communications Manager jobs in San Antonio, TX

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Community Onboarding Manager
  • Hotwire Communications
  • San Antonio, TX FULL_TIME
  • The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of FisionX's new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and supports our field staff and all stakeholders, including property managers, developers, and their staff, throughout the project lifecycle. The role also educates new customers about the onboarding process and our suite of technology products. The Community Onboarding Manager ensures the launch process progresses according to plan and the property receives the "white glove" experience from project kick-off to successful handoff to our regional operations team.

    RESPONSIBILITIES:

    • Maintain constant and ongoing communication regarding project status with property stakeholders. 
    • Consistently use independent discretion to facilitate decisions that ensure excellent customer service, create, develop and maintain positive customer relationships, and provide timely responses to all inquiries regarding technology needs. 
    • Maintain consistent presence and visibility at assigned property(s) and be responsive to requests from customers or builders’ personnel.  Engaged on immediately responding to a customer or builder that is in need of immediate intervention, escalate to leadership accordingly.
    • Maintain weekly presence during the new construction project as well as the move-in process after TCO.  Attend any ad-hoc on-site meeting requests.
    • Coordinate and assist with the creation of schedules to ensure on-time delivery. 
    • Track project tasks utilizing Site Tracker and Sales Force to ensure all milestones are met and to identify any risk points requiring escalation.
    • Work cross-functionally and with business partners to mitigate circumstances preventing on-time qualitative delivery while working with partners to remove internal and external restriction points that could cause delays.
    • Prepare meaningful daily/weekly project status and executive reports. 
    • Meet community representatives whenever appropriate and attend kick-offs, town halls, and board meetings. 
    • Meet with Sales Office personnel for introduction, overview, and sales material needs assessment. 
    • Collaborate with operational teams and create orders for all operational needs, including several on-site personnel, back-office workspace, equipment, office trailer space on-premises if applicable, restroom facilities, etc., and all other necessary equipment for operational efficiency. 
    • Obtain a qualitative list of units (end usernames and addresses) and provide all relevant information to billing to ensure accurate billing aligned with the contract. 
    • Coordinate “pre-launch” kick-off meetings with the On-Site Operations, Construction, and Sales Teams. 
    • Work with our Enterprise team to coordinate contract deliverables, including hardware and services to common area(s) and back-office locations. 
    • Ensure that the common area(s) within the contract are completed before system activation.
    • Other duties as required or assigned
    MINIMUM QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Bachelor’s degree or equivalent experience, preferably in project management or business.
    • (Sr.) Minimum of 5 years’ experience in telecommunications or related technical field 
    • Proven track record of managing all aspects of a successful project throughout its lifecycle. 
    • Strong problem-solving skills and willingness to think outside the box. 
    • Knowledge of cable and telecommunications products and services is a plus. 
    • Proficient in Microsoft Excel
    • Previous use of Salesforce.com 
    • Strong interpersonal skills
    • Skilled at working effectively with cross-functional teams. 
    • Must embrace and display company principles and demonstrate an understanding of Hotwire’s White Glove culture. 
    • Ability to Interact/Support Executive Level Leadership

    BENEFITS:

    Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed internet, cable, phone, and security service. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with:

    • Comprehensive Healthcare/Dental/Vision Plans
    • 401K Retirement Plan with Company Match
    • Paid Vacation, Sick Time, and Additional Holidays
    • Paid Volunteer Time
    • Paid Parental Leave
    • Hotwire Service Discounts
    • Employee Referral Bonuses
    • Exclusive Entertainment Discounts/Perks

    #LI-JW1

  • 14 Days Ago

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Regional Manager, Community Onboarding
  • Hotwire Communications
  • San Antonio, TX FULL_TIME
  • The Regional Manager of Community Onboarding is responsible for all Community Onboarding Managers and Technicians in their domain and all activities related to installing our suite of technology servi...
  • 17 Days Ago

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Manager of Communications
  • Early Matters San Antonio
  • San Antonio, TX FULL_TIME
  • Position Overview The Manager of Communications will lead the implementation and execution of marketing and communication strategies to advance the goals of the community-developed Impact Plan and bui...
  • 28 Days Ago

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Communications Manager
  • Circle K
  • SAN ANTONIO, TX FULL_TIME
  • Position SummaryDevelop relationship between Operations and Non-store support, through streamlined communication. Creates, implements, and oversees internal communications and processes to ensure mess...
  • 1 Month Ago

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Sr Construction Manager
  • MasTec Communications Group
  • San Antonio, TX FULL_TIME
  • OverviewMasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.MasTec Communications Group performs both wireline and wireless com...
  • Just Posted

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Communications + Special Events Manager
  • Centre Club
  • San Antonio, TX FULL_TIME
  • Job Title: Private Club Communications and Special Events Manager Department: Marketing and Events Reports To: General Manager Job Summary: The Private Club Communications and Special Events Manager i...
  • 1 Day Ago

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0 Voice Communications Manager jobs found in San Antonio, TX area

San Antonio (/ˌsæn ænˈtoʊnioʊ/; from Spanish, "Saint Anthony"), officially the City of San Antonio, is the seventh-most populous city in the United States, and the second-most populous city in both Texas and the Southern United States, with more than 1.5 million residents. Founded as a Spanish mission and colonial outpost in 1718, the city became the first chartered civil settlement in present-day Texas in 1731. The area was still part of the Spanish Empire, and later of the Mexican Republic. Today it is the state's oldest municipality. The city's deep history is contrasted with its rapid rec...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$118,515 to $157,245
San Antonio, Texas area prices
were up 1.2% from a year ago

Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020