Voice Communications Manager jobs in Springfield, MA

Join the Amherst team as Communications Manager!

The Job: The Town of Amherst is looking for a Communications Manager. The Communications Manager works closely with the Town Manager’s Office to strategize and implement an overall communications plan for the Town. This work includes responsibility for web governance and social media policies; identifying and assisting in the procurement and implementation of digital tools and software; expanding community engagement opportunities and opportunities for participation in Amherst government; and increasing the transparency and accessibility of Town information and services to the public.

The Skills: If you have a Bachelor’s Degree and 3-5 years of professional experience in public policy, public administration, computer science, information technology, communications, or a closely related field (or an equivalent combination of education and experience), AND experience developing digital and social media strategies to deliver specific objectives and targeted information to diverse audiences and stakeholders, APPLY TODAY!

The Deal:  This is a Non-Union position with a pay range of $64,364-$72,443, and excellent employee benefits.

The Town enjoys a long tradition of active, participatory, & professional government, and seeks a workforce that reflects the diversity of the community. 

POSITION DESCRIPTION

Communications Manager
Town Manager’s Office
Non-Union Level 5

 Job Summary
The Communications Manager is responsible for implementing an overall communications strategy for the Town of Amherst, including for developing and executing web governance policies; developing and expanding community outreach and engagement opportunities and participation in Amherst government; and for increasing the transparency and accessibility of Town information and services. The Communications Manager manages the Town’s web and social media presence, and its press relations; and is a primary support for communications during emergencies.

Supervision Received
Works under the general supervision of the Town Manager who assigns tasks based on overall objectives, reviews work, and evaluates performance.

Supervision Exercised
Generally none.  Employee responsible for own work but may oversee the work of volunteers and interns.

Major Duties

Minimum Qualifications
Bachelor’s degree in public policy, public administration, computer science, information technology, communications, or closely related field PLUS 3-5 years of professional experience in public information, information technology, or related field; OR equivalent combination of education and experience to demonstrate the ability to perform the required duties. In addition, the successful candidate must possess:

Preferred Qualifications

Physical Demands
The physical demands and work environment described here reflect those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., The employee is frequently required to sit and talk or hear, use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment
The noise level in the work environment is usually quiet to moderate, in an office or classroom.

Physical Demands

 The physical demands and work environment described here reflect those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., The employee is frequently required to sit and talk or hear, use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment
The noise level in the work environment is usually quiet to moderate, in an office or classroom.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The Town of Amherst seeks a workforce that reflects the diversity of its community and strives toward racial equity and environmental sustainability.  All are encouraged to apply.  AA/EEO.