Volunteer Coordinator - Hospice jobs in Billings, MT

JOB TITLE: Volunteer Coordinator

REPORTS TO: Development Director, Billings Leadership Foundation

STATUS: Fulltime – Exempt, Tuesday - Saturday

POSITION SUMMARY:

The Volunteer Coordinator oversees recruitment, selection, training, orientation, evaluation, retention, and management of volunteers for the Billings Leadership Foundation legacy non-profit agencies: Montana Rescue Mission and Friendship House of Christian Service. He/she is responsible for duties related to volunteer management such as identification, creation or updates, and the inventory management of promotional materials, conducting presentations within the community, and training staff to work with volunteers. The Coordinator serves as primary internal and external contact for the Volunteer Program (V.P.).

ESSENTIAL FUNCTIONS:

• Assists leadership in defining agencies’ volunteer needs, recruits, interviews, screens, and connects applicants’ abilities, objectives to appropriate area of service, agency
• Consults with leadership, agencies to identify volunteer opportunities in relationship to agency needs
• Evaluates, recommends, documents in writing V.P. approved goals, objectives for each agency
• Recommends, documents, implements V.P. policies, procedures
• Develops volunteer job description(s) in collaboration with Human Resources
• Develops, maintains accurate volunteer database
• Maintains V.P. project database on Trello, provides routine and ad hoc reporting
• Completes, distributes routine and ad hoc reporting
• Manages V.P. activities performed by individual or by a group to ensure quality service continuity
• Provides leadership annual evaluation of volunteers, makes recommendations for ongoing improvement
• Recommends, manages, documents, produces, handles volunteer relations that include but not limited to Appreciation Certificate, social media posts; calls, thank you cards and emails
• Sources, partners with community organizations to recruit volunteers, then nurtures connections external businesses, individuals, organizations to further goals of agencies, and builds relationships internally with agency partners.
• Ensures positive volunteer experience, but not limited to:
• Trains staff how to effectively team with volunteers, handling conflict mediation, and frequently gathering and reporting staff, volunteer feedback about their experience
• Introduces volunteers to agency assignment, applicable staff, follows-up during assignment with all parties
• Plans, maintains, documents frequent contact with volunteers to increase retention and commitment
• Recommends, implements Volunteer Appreciation Program
• Coordinates complex and ongoing projects with staff, volunteer team leaders
• Maintains accurate schedule of volunteer activities, communicates details with staff
• Follow ups with volunteers prior to and post scheduled activities/events
• Drive volunteers to and from sites, when necessary.
• Presents to community groups or individuals
• Identifies, communicates potential funding via agencies, businesses, individuals, organization connections
• Work on an as-needed basis within the Development Department
• Perform other duties, as assigned or become necessary by leadership

SKILLS/QUALIFICATIONS:

• Bachelor’s Degree from an accredited college or university
• 2-Year experience volunteer management, preferably with non-profit

• Proficient in Microsoft Office, database management, and Internet utilization
• Strong oral and written communication skills
• Proven ability to organize, prioritize, complete projects timely
• Proven ability to work independently and with diverse teams of various sizes
• Trustworthy with confidential material and information
• Professional manner and appearance
• Valid Montana Driver’s License, ability to travel and be insured by the organization’s insurance carrier.

Requirement:

BLF is a privately funded 501(c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry dedicated to sharing the Gospel by being an exemplary provider of effective and efficient solutions for those we serve, from a distinctly Christian perspective. We consider every position to be essential in the fulfillment of our ministry and Mission Statement. All employees must:

• Be able and willing to share the Gospel and participate in the ministry activities of BLF;

• Subscribe to BLF Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed;

• Adhere to the BLF Employee Handbook.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Volunteer management: 2 years (Required)

Work Location: In person