Volunteer Coordinator - Hospice jobs in Richmond, VA

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Summary:
To provide unpaid volunteer services to the hospice patients and their families.

Qualifications: 

• Excellent communication skills, both verbal and written
• Ability to accept the changing needs of a hospice program
• Sound judgment in regards to issues of death and dying
• Available for training and continuing education
• Interacts tactful, diplomatic, and humanistic manner with patients and families
• Maintains all scheduled visits and adheres to Affinity Healthcare Management policies and procedures
  
  

Responsibilities: 

• Completes the hospice volunteer training sessions and in-services.
• Participates in hospice quality improvement programs.
• Submits documentation of volunteer activity in an accurate and timely manner.
• Adheres to all company policies and procedures
  Communicates appropriate clinical information to the Volunteer Coordinator.
• Provides spiritual and emotional support to patients and their families.
• Maintains confidentiality of necessary information.
• Reports all grievances or complaints made by patients or families to the appropriate persons.
• Reports all allegations of patient abuse and/or misappropriation of patient’s property to Volunteer Coordinator.
• Ensures that all services are provided with respect for patient rights.
• Follows standard precautions and infection control procedures.
  Reports all accidents and incidents observed to Volunteer Coordinator.
• Thinks and acts calmly and logically to meet unusual occurrences of the job.
• Communicates effectively with patients and families.
• Must wear name badge
• Offer privacy when necessary
• Provide appropriate touch (on hands)
• Contact RN Case Manager or Administrator with patient visit changes