Volunteer Coordinator jobs in Charlotte, NC

Under the direction of the branch specific Director, in consultation with Association volunteerism efforts, and consistent with the Christian Mission of the YMCA, the Volunteer Coordinator will be responsible for recruiting, supporting and evaluating volunteer efforts of the branch.  The quality of the volunteer program will be reflected in the member involvement and retention efforts of the branch.  Likewise, the Coordinator will be responsible for assisting to develop, coordinate and expand the Branch annual Community Outreach Campaign and associated special events.    

PRINCIPLE ACTIVITIES

• Coordinate assigned aspects of our Volunteer program and assist in resource development efforts as required.  
• Field volunteer inquiries through telephone, e-mails, volunteer applications, tour cards, member contacts and recruitment events/meetings.
• Interview and match volunteers to volunteer opportunities that best suit their schedules and interests including, but not limited to, leadership opportunities, program volunteer opportunities, special events and fundraising.
• Serve as Board of Managers liaison, including meeting preparation, communications and follow up.
• Coordinate reference checks and volunteer files.
• Provide branch orientation and coordinate program specific training for volunteers through individual and group meetings.
• Coordinate tracking efforts of number of volunteers and total hours given to the branch annually.
• Responsible for recruitment and coordination of volunteers for special events. 
• Responsible for rewarding and evaluating volunteers and the volunteer program.
• Support and participate in all aspects of member engagement
• Assist the Financial Development Director in the design, delivery and support of the Annual Community Outreach Campaign.
• Ensure all appropriate volunteer activity is recorded in the YMCA’s Volunteer database, Volunteer Matters.
• Assist with branch recognition of donor and sponsors
• Assist with the planning and coordination of assigned events.
• Work with all departments to identify new volunteers and sponsors to drive the continued branch membership and donor growth
• Recruit and work with branch staff to recruit members as volunteers to reach annual membership involvement goals.

Requirements:

QUALIFICATIONS

• 2 year Associate's degree, or equivalent work experience
• Minimum 2-3 years work experience in volunteerism or nonprofit administration
• Strong people skills/relationship building
• Ability to empower and motivate others
• Experience supervising volunteers
• Computer literate with the following programs: Microsoft Office (Word, Excel, and PowerPoint).
• Exceptional administrative and organizational skills.
• Ability to demonstrate sound judgment, initiative, and independent thinking.
• Professional oral and written communication skills
• Ability to complete safety certifications as required by the YMCA of Greater Charlotte upon hire.

WORKING CONDITIONS

• Sit for extended periods of time
• Kneeling
• Standing
• Push, pull and lift up to 30 lb
• Ability to work irregular work hours, including evenings and weekends on occasion
• Ability to speak concisely and effectively communicate
• Fluent in English, written and verbal communication