Volunteer and Corporate Engagement Manager
Priority Application Date: February 25, 2024
ABOUT THE YOUTH EMPOWERMENT PROJECT
Founded in 2004, YEP is a New Orleans-based non-profit organization that provides comprehensive services to underserved young people. Our mission is to empower young people to improve their lives and the lives of others. Since YEP’s inception as the first juvenile reentry program for formerly incarcerated children in Louisiana, we have grown significantly in scope, size and impact.
YEP is the largest non-profit organization in the Greater New Orleans region focused on providing comprehensive services to young people disconnected from school and work and impacted by the justice system. We employ more than 50 staff, are governed by an engaged 20-member board of directors, and to date have operated with an annual budget of $5.6 million – about 50% coming from public contracts with local and state government agencies and 50% raised from private philanthropy.
- YEP’s programs have demonstrated impact on the young people we serve:
- To date, YEP has served over 8,500 young people. Today, we average more than 800 participants per year.
- As of March 2023, YEP has helped 575 graduates aged 16-60 earn their HiSET – Louisiana’s high school equivalency diploma.
- 94% of young people and 100% of their parents felt YEP provided them with opportunities to develop skills, interact effectively with others and cope with new situations.
- 87% of young people said YEP has helped them feel like they have more control over their lives.
- 93% of young people and their parents said YEP helped them feel better prepared to achieve their personal goals.
- YEP was named “Nonprofit of the Year” in 2021 by New Orleans City Business Magazine. Melissa Sawyer was named “CEO of the Year” in January 2023 by Biz New Orleans Magazine.
- In 2021, we received a $3 million donation from philanthropist Mackenzie Scott, a reflection of YEP’s reputation as an equity-oriented, high-impact youth-serving organization.
Other differentiators and points of pride include:
- Strong Program Results. Across all of YEP’s services areas, 75% youth have consistently demonstrated emotional wellbeing improvement on at least one validated socio-emotional measurement instrument. 100% of parents and guardians surveyed say that their child benefitted from their involvement in YEP’s program and services. Last year, 90% of youth surveyed said that their involvement with YEP helped them to be better prepared to achieve their personal goals.
- Steady Organizational Growth. YEP originally started to serve court-involved youth, but has grown significantly to engage youth and families who live in chronic poverty, are out of school or work, or have experienced trauma. Today, we operate programs in five geographic locations, including Central City, Mid-City, Algiers, St. Charles Parish and New Orleans East. Demand for our programs is high, and we have grown our reach over time despite the challenges of COVID and Hurricanes Ida and Katrina.
- Consistent, Invested Senior Leadership and Highly Engaged Board of Directors. YEP’s leadership team of four has been at the organization for more than 50 years combined. YEP’s Board of Directors is highly engaged and supportive of YEP’s mission and staff. As a group, we are highly invested and stable.
- Commitment to Staff Wellness. YEP offers generous benefits. YEP is a warm and caring place to work and in addition to many other benefits, offers a savings account and retirement match, pays 100% of employee health care, life insurance, and short- and long-term disability.
- Strong Financial Position. For years, YEP has had strong, reliable and transparent financials. We have clean audits, a larger-than-average cash reserve and own three of our buildings outright.
ABOUT THE OPPORTUNITY: The Role of Volunteer and Corporate Engagement Manager
The Volunteer and Corporate Engagement Manager will be responsible for coordinating and overseeing all aspects of YEP’s volunteer program and will work collaboratively with YEP’s development and programming teams to implement volunteer and service initiatives (including, volunteers, internship and fellowships, public service corps, and corporate sponsor engagement). In this role, the Volunteer and Corporate Engagement Manager will play a vital part in cultivating meaningful partnerships with corporations and building, supporting and managing a dedicated volunteer base, and amplifying YEP’s mission through both individual and group volunteer efforts. This role will serve as the primary liaison for corporate sponsors and work closely with the programming and development team to create and execute meaningful engagement opportunities for sponsors and their employees. The Volunteer and Corporate Engagement Manager will report directly to the Chief Development Officer.
RESPONSIBILITIES
Volunteer Coordination
- Build out the infrastructure for a robust volunteer program at YEP, including establishing and maintaining a volunteer database
- Recruit and onboard volunteers
- Develop and deliver engaging volunteer training and orientation programs.
- Schedule and assign individual volunteers to specific roles and programs in accordance with their skills, interests and program needs.
- Monitor volunteer engagement and attendance and provide ongoing support to volunteers.
- Organize volunteer recognition events and programs to express appreciation and foster a sense of community among volunteers.
- Collect volunteer information, availability, and skills, and maintain an up-to-date volunteer database.
- Collaborate with program staff and program directors to ensure a positive volunteer experience.
- Serve as the primary point of contact for individual and group volunteer inquiries and experiences.
- Serve as the liaison for service corps members, student interns, fellowship participants, and other volunteers affiliated with external organizations or universities.
- Manage the coordination of group volunteer projects.
- Develop and implement a volunteer recruitment plan and actively engage in recruitment activities including community outreach, opportunities for corporate partners, outreach through existing volunteers and more.
- Manage communication tools including the YEP website, outreach programs, newsletters, and the volunteer database to actively engage with potential volunteers and current volunteers
- Develop and maintain strong relationships with volunteers, ensuring that they feel supported, valued, and engaged.
- Maintain volunteer records including applications, attendance, engagement, etc.
- Draft, maintain, and disseminate guidelines and procedures for YEP’s volunteer program.
- Perform other volunteer and development-related duties as required.
Corporate Sponsorship Coordination
- Work closely with the Development Team to execute YEP’s strategic sponsorship program which includes providing meaningful engagement opportunities for sponsors and their employees.
- Build external relationships to identify potential partnerships and volunteer placements.
- Design and manage volunteer programs for corporate groups, tailoring activities to their interests and skills.
- Measure and report on the impact of volunteer and corporate engagement efforts, and communicate compelling stories with internal and external stakeholders.
- Maintain an updated database that captures volunteer and corporate engagement information
- Serve as a liaison between corporate sponsors and program teams, to ensure that sponsors’ efforts are in support of YEP’s programmatic goals and activities
- Provide “on the ground” logistics and coordination support for corporate sponsor activities and events, as appropriate
- Perform other sponsorship and development management-related duties, as required
Required Candidate Qualifications
- 5 years of experience in non-profit operations, volunteer management, development or corporate sponsorship management
- Strong understanding of corporate social responsibility trends and volunteer program best practices
- Demonstrated ability to manage multiple priorities and detail-oriented projects simultaneously, while maintaining a high standard of work
- Proven ability to build and maintain positive relationships with diverse stakeholders
- Excellent interpersonal skills, consistently exhibiting a pleasant, friendly, collaborative demeanor in their interactions with internal and external stakeholders.
- Clear and effective written and verbal communicator
- Knowledge and ability to use computers and related technology to accomplish key employment responsibilities (MS. Office, Google Suite, database management, etc.)
- Familiarity with the New Orleans nonprofit, corporate, and philanthropic sectors
- Commitment to YEP’s organizational values and goals.
SALARY AND COMPENSATION:
We offer competitive salary and benefits packages, including healthcare coverage, an employer-matched retirement plan, financial wellness programs, and paid time off. The annual salary for this role will be between $55,000 and $70,000.
Any offers extended by YEP will carefully consider candidates' skills and prior experiences, organizational equity, and the budget and funding available for the role. Our standard practice is to bring in new hires who meet the qualifications of the role somewhere between the minimum salary and the mid-point of the salary range. However, candidates who demonstrate exceptional skills and experience, exceeding the minimum qualifications, may be considered for a salary offer towards the higher end of the range. Candidates will have the opportunity to discuss salary and the total compensation package during the interview process.
Equal Opportunity Employer
Youth Empowerment Project is an Equal Opportunity Employer. YEP ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, disability or any other characteristic or classification protected by law.