Volunteer Services Director jobs in Fort Collins, CO

Volunteer Services Coordinator

Pay Grade: 48
Compensation/Benefits: $23.50 - $31.79/hr; full-time benefits
FLSA Classification: Non-Exempt
Hours: 40 hrs/wk Full-Time; Some days, evenings, and weekends
Location:  Administration Building, Greeley, CO 80634
Department:  Administration/ Friends & Foundation
Supervisor: Foundation Director
Supervises: None
Deadline: April 29,2024

Revised: 04/08/2024

Role:

Coordinates volunteer services for the HPLD Friends & Foundation Volunteer program in support of HPLD programming and services. 

Major Duties and Responsibilities: 

45% - VOLUNTEER SERVICES COORDINATION - This support services position actively works with the Foundation Director to support onsite library volunteer coordinators with the Friends Volunteer Program and its processes.  Process tasks include but are not limited to: 

• review volunteer request forms
• draft volunteer descriptions as needed
• post volunteer opportunities
• route completed applications to library staff
• conduct volunteer reference checks, background checks, orientation and safety trainings  
• create and sends volunteer acceptance letters and communications 
• create, sends and ensures the completion of volunteer agreements
• support library staff with volunteer removal as needed
• manage volunteer membership, recognition, and ensures that benefits are met

Works with the Foundation Director and library staff to draft, maintain and establish guidelines, best practices, policies, and procedures for the Friends Volunteer Program. Works with the Foundation Director to secure new volunteer management software and background check provider for the library District. Promotes volunteer programs through news releases, flyers, public presentations, and internet-based sources. Meets with library Volunteer Coordinators monthly to build relationships and provide additional support. This position requires frequent travel to the libraries of the High Plains Library District to provide onboarding orientation and support for volunteers. (Essential) 

25% - DATA MANAGEMENT- Works with Friends & Foundation Associate to ensure that all volunteer records and data are regularly stored correctly and updated in database. Maintains volunteer records and membership through data entry, creates, pulls and analyzes reports, records and acknowledges volunteers and memberships in Volunteer Management System, manages records in compliance with state and federal laws, and maintains proper records for the Friends & Foundation and HPLD for insurance purposes in the absence of the Foundation Director.

15%- EVENT PLANNING AND COORDINATION – Assists the Foundation Director, Development Coordinator and Friends & Foundation Associate in the planning and implementation of the Friends appreciation events and additional volunteer appreciation throughout the District. Responsibilities include but not limited to: event set up and clean up with all Friends & Foundation staff, managing and creating volunteer guest lists, serving as a point of contact for library Volunteer Coordinators and volunteers, and securing and being the point of contact for assigned vendors. (Essential) 

10% - CLERICAL - Prepare, file and distribute meeting materials and all volunteer orientation and onboarding materials. Take meeting notes during meetings with librarians and volunteers in the volunteer planner. Makes room arrangements for volunteer onboarding and orientation. Purchase and set up refreshments for volunteer meetings. Assists the Foundation Director and Development Coordinator with clerical duties as assigned. Provide occasional updates to the Friends & Foundation Board of Directors. (Essential) 

 5% - OTHER DUTIES – Assists with VISTA Volunteer, Interns, as they are available to the Foundation. Manages Friends & Foundation Volunteers as assigned. Other duties as assigned.  (Non-Essential) 

Minimum Requirements: 

Education:   Associates Degree 

Experience: Minimum of two years experience in similar position 

Or any equivalent combination of education and experience that provides the critical success factors.   

Travel: This position requires the use of a personal vehicle for frequent travel to locations across the High Plains Library District. Gas mileage will be reimbursed in accordance with the organization’s policies and procedures.  

District Success Factors: 

Focuses on the customer 

Initiative 

Contributes to a positive work environment 

Strategic thinking 

Pursues personal development 

Continuous improvement 

Takes pride in the workplace 

Emotionally intelligent 

Tactful 

Knowledge of public library operations 

Creativity  

Job Success Factors: 

Knowledge of Nonprofit operations including best principles and practices of a foundation and/or 501c (3) 

Knowledge of volunteer services coordination, supervision and management and best practices 

Knowledge of public library services and purpose 

Knowledge of data and privacy best practices

Ability to convey the mission and vision of HPLD and its Friends & Foundation 

Ability to effectively represent the Friends & Foundation and HPLD 

Exceptional communications skills

Exceptional interpersonal skills in communication and relationships

Exceptional writing and comprehension skills including copy writing

Exceptional organizational and time management skills 

Exceptional attention to detail  

Strong clerical skills 

Strong team skills

Strong ability to operate with high integrity

Keen aptitude for analysis, organization and problem solving 

Creation of effective processes 

Experience in event planning and coordination

Skilled in Word, Excel, Outlook, PowerPoint, CRMs, volunteer databases, social media platforms, internet and basic computer operation. 

Skill in customer relations 

Skill in critical thinking 

Skill in multi-tasking 

Able to use proper grammar orally and in writing 

Able to work under pressure 

Able to operate various office equipment including copiers and printers  

Able to use good judgment 

Able to work with confidential information 

Able to anticipate needs 

Physical Success Factors:   

Ability to lift 20 lbs. 

Benefits: 

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Accidental Death and Dismemberment (AD&D) Insurance

Short-Term Disability

Long-Term Disability

401(a) Defined Contribution Retirement Plan

457 Deferred Compensation Plan

Flexible Spending Accounts for transportation, dependent care and medical expenses

Tuition Reimbursement

Paid Leave

This Job Description is not a complete statement of all duties and responsibilities comprising this position.